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Sarah Clements

What Happens If You Leave a House Empty?

What Happens If You Leave a House Empty? 1000 667 James Hallam

If you own a second home or a holiday home, then it is likely that your property will be left empty for months at a time.

In this post we will discuss the main risks associated with leaving a house empty; while exploring some steps you can take to secure your property while it is unoccupied.

What to Consider When Leaving a House Empty

There are a number of things to consider if you’re going to be leaving your house empty or unoccupied for a significant period of time (over 30 days), including:

  • Home insurance implications
  • Risks of leaving your house empty
  • Utilities
  • Security

In this post, we’ll discuss each of these in more detail and what you can do to help keep your house safe when it’s unoccupied.

Home Insurance For Empty Properties

The first thing to bear in mind when leaving a house empty is that, typically, home insurance policies will only cover occupied homes. The cover will not apply if you leave the home unoccupied for a specified period of time. In many policies, you can only leave a home unoccupied for 30 days before your cover expires.

So if you own a second home or a holiday home, no matter what steps you take to secure your property, it is a good idea to arrange for a dedicated insurance policy to cover your home whenever you leave it unoccupied.

Read our full guide to second home insurance.

What Are The Risks of Leaving a House Empty?

There are many risks associated with leaving a house empty. The main issue is that, if anything goes wrong in the house, it could be months before you or anyone else finds out. This means that small issues could ultimately snowball into major disasters.

Theft and Vandalism

Thieves may actively target empty properties, as they know that it could be months before anyone discovers the break-in. Vandals may target the home for similar reasons. Vandalism and forced entry could also leave the home vulnerable to other issues, such as trespassers and water damage.

Floods and Escape of Water

A house does not have to be located on a flood plain to be vulnerable to flooding. Low temperatures could cause the pipes to freeze and burst, which could result in escape of water and extensive water damage.

Fire

A fire could break out for any number of reasons, whether as a result of an electrical fault or arson. Fire could also spread from an outbreak in a neighbouring property. As we mentioned above, if your home is unoccupied, then even a small fire could soon escalate into a devastating blaze. And even if the fire is contained, if you are not around to address the damage, it could result in long-term structural damage.

How To Keep Your Empty Home Safe

First, be sure to get some dedicated second home insurance to cover your property. A standard home insurance policy simply will not give you the cover you need.

Should You Switch Off The Utilities in an Empty Home?

It might seem like a good idea to turn off the water, electric, and gas when your home is unoccupied. But there are a few things to consider:

  • A house without any power will look unoccupied, which may encourage any burglars and vandals in the area to break in.
  • You may need an electrical supply to power the home’s security systems while you are away.
  • It may be a condition of certain policies for the heating to be left on in the winter months. This will prevent the pipes from freezing, which will help prevent floods.
  • It could cost money to disconnect the home’s utilities, and it could cost you even more money to reconnect them again. Put simply, switching off the utilities could be more trouble than it is worth.

Keeping Your Empty Home Secure

Above all, never make it obvious that any property you own will be unoccupied. This means that you should not share posts on social media talking about your property while hinting at when you will, and will not, be around.

  • Invest in CCTV cameras, extra locks, automatic floodlights, alarms, and other security systems. Some CCTV systems allow you to monitor the feeds remotely, meaning you can personally check up on any alerts in real-time.
  • You could also invest in alarm systems that automatically alert the local emergency services, so that they can check up on incidents if you are not around to do so.
  • Consider appointing a house sitter, or an onsite security guard, to monitor the property while you are not around.
  • If possible, lease the property as a holiday home any time you are not using it. This will create additional insurance implications, but it will at least mean that the home is not left empty for too long.
  • Arrange for any mail to get redirected whenever you are not around. If your second home is in the UK, you can use the Royal Mail’s redirection service.
  • You could also talk to your neighbours and ask them to keep an eye on your house when you are not around. They could collect any packages that delivery drivers may leave on or around the house, and you could also ask them to look out for any suspicious activity.

Get Dedicated Second Home and Holiday Home Insurance From James Hallam

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who specialise in protecting your second home, whether it is in the UK or abroad.

We can also provide expert risk management advice to help you keep your second home secure whenever you leave it unoccupied.

Find out how we can help you today.

 

The Dangers of Undeclared Goods in Shipping

The Dangers of Undeclared Goods in Shipping 1000 561 James Hallam

In this post, we will outline the critical risks that improperly identified shipments, or undeclared goods, can post to ships, their crews, and other individuals. We will also discuss how accurate declarations, along with adequate packaging and handling procedures, can contribute to safety at sea.

What Are Undeclared Goods in Shipping?

During transit, some goods pose a certain risk to human health, to property, or to the environment. Specific documentation and handling procedures are vital for managing and mitigating these risks.

But if these goods are shipped without the correct identification, documents, or packaging, then they are considered “undeclared goods”.

Essentially, an undeclared or misdeclared good is any shipment of potentially dangerous goods in which there is no visible indication that the packaging contains hazardous materials.

Examples of Common Undeclared Goods

There are nine main categories of dangerous goods, with specific handling and labelling requirements for each. If any of these are undeclared or misdeclared, they could pose serious risks to your ship or your crew:

  1. Explosives, such as ammunition or fireworks.
  2. This category incorporates both flammable and non-flammable gases, and both toxic and non-toxic gases, along with aerosols.
  3. Flammable liquids, such as paints and fuels.
  4. Flammable solids, including those which are capable of spontaneous combustion.
  5. Oxidising substances and organic peroxides – i.e. substances that could aid combustion in the event of a fire.
  6. Toxic and infectious substances, including medical waste and pesticides.
  7. Radioactive material.
  8. Corrosive substances, such as drain cleaners and other industrial cleaning agents.
  9. Miscellaneous dangerous goods. This category incorporates lithium batteries, which could spontaneously ignite, or even explode, if they are exposed to extreme temperatures, or if they are crushed or damaged during transit.

For more information, take a look at the HSE’s Carriage of Dangerous Goods (CDG) resources.

The Potential Risks of Undeclared Goods

Risk of Harm
If they are not correctly packaged, stored, or handled, these dangerous goods could cause:

  • Fires
  • Explosions
  • Infections
  • Illnesses
  • Other damages to people, property, and the environment.

Regulatory Risks
Undeclared goods also carry a significant regulatory risk. There are severe penalties for shipping undeclared or misdeclared dangerous goods. You could face a significant fine per container, along with even heftier fines, and even prosecution, if any serious injuries or property destruction arises as a result of your actions.

Insurance Risks
There are also insurance implications. If a hazardous substance causes illness, injury, or property damage, you will naturally make a claim on your maritime insurance policy to cover the costs. But if your insurer finds that the hazardous substance was undeclared or misdeclared, then it will invalidate your insurance policy, meaning you may be liable to cover all of your costs yourself.

Managing The Risks of Undeclared Goods

You must ensure that any dangerous goods you ship are correctly documented and labelled, and you must abide by all relevant procedures for handling and storing these goods. Some goods may need to be segregated from others – certain chemical substances are reactive, for example – and you should also outline your response plan in the event of an incident.

Beyond this, it is important that you and your crew learn to identify potentially undeclared goods.

Signs You Might Have Undeclared Goods

Here are some red flags that could indicate that a crate, container, or package might actually contain something hazardous:

  • Vague documentation. All shipping documents should be as accurate as possible. If the documentation says something generic, such as “parts” or “chemicals” or “samples”, then you should act to find out exactly what the shipment contains, and in what quantity.
  • Packaging discrepancies. If the packaging appears rough, or damaged, or otherwise compromised, then it may suggest oversights on the part of the shipper. If they have been this shoddy in packing their goods, then who knows what else they have overlooked?
  • Also look out for discrepancies in the declared contents and the weight, appearance, and labelling of the package. Odd odours may also indicate that the package may contain undeclared hazardous goods.

The Risks of Transporting Bulk Cargo

Certain bulk cargoes may also be at risk of spontaneous combustion or liquefaction, even if the materials themselves are not necessarily classed as dangerous goods.

Coal, iron ore fines, nickel ore, bauxite fines, and other bulk cargoes may pose a serious fire hazard if they are not correctly stored or managed while in transit. Documentation is important here too: Among other things, the moisture content of the bulk cargo must be certified prior to shipping, so as to ensure the correct precautions can be taken to prevent spontaneous combustion during a voyage.

What To Do If You Find Undeclared Goods In A Shipment

If you suspect there may be undeclared or misdeclared goods in a shipment, then you should refrain from taking things any further. Instead, contact the relevant authorities in your current location, who will advise you on your next steps.

You might be worrying about tight shipping deadlines, along with the added costs that delays could incur. But as we have seen, shipping undeclared goods could expose your ship, your crew, and the environment to some serious risks. You may also face some punishing fines, and you could even compromise your marine insurance.

Get The Specialist Marine Insurance You Need From James Hallam

Everard Insurance Broker is the specialist marine division of accredited Lloyd’s broker James Hallam Limited. We can help you secure comprehensive cover for shipping all kinds of dangerous goods, and we can advise you on best practice techniques for identifying and responding to potentially undeclared or misdeclared goods.

Learn more about our dedicated marine insurance services.

 

Hybrid and Electric Boats: Considerations and Risks For Marinas

Hybrid and Electric Boats: Considerations and Risks For Marinas 1000 667 James Hallam

Hybrid and electric boats are becoming increasingly popular on UK waterways, with an annual increase of almost 7%.

In this post we will outline some key considerations and risks concerning hybrid and electric boats for marinas.

The Different Types of Hybrid and Electric Boats

Fully Electric Vessels
Fully electric vessels are entirely powered by onboard batteries. Usually, these are charged by connecting the boat to a dedicated electric charging point at a marina.

However, some fully electric boats can recharge themselves using onboard solar panels, meaning they are technically self-sufficient: They can have unlimited range in full sunshine.

Hybrid Boats
Hybrid boats will replace one or more of their onboard diesel engines with an electric motor, powered by a lithium-ion battery bank. These vessels will often include a thermal generator, which can recharge the batteries as the boat is running.

Usually, hybrid boats will rely on standard diesel propulsion for high speeds and long distances, before switching to electric propulsion at low revs and for short passages.

The Benefits of Hybrid and Electric Boats

Hybrid and electric boats are much cleaner and quieter than standard diesel powered vessels. A marina full of electric and hybrid boats will be:

  • Almost silent
  • Free from the strong odours
  • Free from harmful emissions

Electric propulsion also offers sailors instant torque and a much tighter and smoother manoeuvrability. This could help reduce congestion and prevent collisions in your marina and throughout the surrounding waterways.

Considerations and Risks For Marinas

If you want to attract electric and hybrid boats to your marina, then you will have to provide dedicated charging stations. This can add pressure on marinas because:

  • Charging stations can be expensive and difficult to install.
  • Marinas will need to find a certified installer to ensure that your charging points satisfy all relevant regulations
  • Marinas will need to commit to ongoing maintenance to ensure that everything stays in good working order.

Electric and hybrid boats may be cleaner and quieter than diesel boats, but they may present certain additional risks too. The onboard lithium-ion battery banks may carry a strong fire risk, and you will have to ensure that your marina is equipped with the means of handling electric fires.

 How Will Electric and Hybrid Boats Affect Your Marina Insurance?

It is unlikely that your current marina insurance policy will cover you for electric and hybrid boats. You will need specialist insurance to cover you for the increased risks and expenses associated with allowing electric and hybrid boats to use your marina, particularly if you provide dedicated charging points.

Maritime Insurance for Marinas and Boatyards

Everard Insurance Brokers are the specialist marine trading division of accredited Lloyd’s brokers James Hallam Limited.

We can help you ensure you have the insurance you need to cover your marine and boatyard for electric and hybrid boats, along with any dedicated charging stations you plan to install. We can also provide essential risk management advice to help you ensure you are prepared to meet all of the risks associated with these greener and cleaner vessels.

Find out more about our dedicated marine insurance services.

Fire Safety Regulations For High Rise Buildings

Fire Safety Regulations For High Rise Buildings 1000 666 James Hallam

Following the Grenfell Tower fire, the Government introduced the Building Safety Act 2022. This legislation introduced a selection of new fire safety regulations for high rise buildings.

In this post we will discuss these new fire safety regulations for high rise buildings, to help you ensure you stay compliant.

What Qualifies as a High Rise Buildings in the New Fire Safety Regulations?

If a building has seven storeys or more, or if it is at least 18 metres high, and if it has at least two residential units, then it is classed as a higher risk high rise building. As part of these new regulations, buildings that meet this criteria must be registered with the Building Safety Regulator (BSR).

Responsible Persons for High Rise Buildings

Under these new regulations, all high rise buildings must assign a responsible person to provide key information to Fire and Rescue Services. This information is intended to help the authorities effectively plan their response in the event of a fire.

Responsibilities of Responsible Persons

Under Fire Safety (England) Regulations 2022, responsible persons are required to:

  • Provide local fire services with electronic building plans, along with details of external wall systems, specifying the building material used. They must also keep hard copies of these plans in secure information boxes.
  • Install signage throughout the building to help firefighters find their way in the event of a fire.
  • Conduct monthly checks of all onsite firefighting equipment, including any firefighting lifts.
  • Immediately report any issues with any firefighting equipment to the local fire and rescue services.
  • Undertake annual checks of all residential entrance doors, along with quarterly checks of all onsite fire doors in the building’s communal areas.

Responsible persons must also provide any residents in the building with relevant fire safety instructions, which includes information on the importance of fire doors. They should instruct residents on how to report a fire, and on the actions they should take once a fire has broken out, in line with the building’s evacuation strategy.

Floor Plans and Building Plans Requirements for High Rise Buildings

As we mentioned above, the responsible person in a high rise building must keep hard copies of the building’s plans in a secure information box, while also providing local emergency services with digital copies.

These building plans must specify which lifts in the building are to be used for evacuation, and which are to be used by firefighters. They must also highlight where all of the key firefighting equipment in the building is to be found. This should include specifying all inlets and outlets for dry-rising and wet-rising mains, along with the locations of any shut-off controls for sprinkler and smoke control systems.

Other Fire Safety Regulations For High Rise Buildings

In addition to these ongoing checks and reporting duties, responsible persons must undertake routine monthly checks of the following:

  • Rising mains
  • Smoke control systems
  • Fire suppression systems, such as sprinklers
  • Fire detection and fire alarm systems. This includes any systems that are linked to other fire safety equipment, including smoke control systems.
  • Evacuation alert systems. Please note that the responsible person does not have to test the system itself each month, but they must perform a visual check of the control system and indicating equipment.
  • Any automatic door opening or closing systems that are linked to the fire detection and alarm systems.

The responsible person must keep a record of all of these monthly checks, and all residents should be able to access these records on request.

Should the responsible person detect a fault in any of these systems, they must aim to rectify it within 24 hours of discovery. If this is not possible, they must notify the local fire and rescue services of the fault, before notifying them again once the fault has been addressed.

In the event of a fault, the responsible person should consider the potential impact, and implement temporary mitigation measures if necessary.

You can read a full guide to the ongoing responsibilities outlined by the regulations.

Get Dedicated Property Insurance Cover With James Hallam

If you are a property owner, developer or a building manager, then you have a legal obligation to ensure that all of these fire safety regulations are followed in any high risk high rise residential buildings in your portfolio.

If you do not comply with these regulations, you will face some harsh penalties, and potentially even prosecution. On top of this, if you fail to protect your property and your tenants against fire risks, it could also compromise your buildings insurance policy.

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals. Talk to us, and we can help you ensure you have enough cover to protect your high rise property at a competitive price. We will also provide expert risk advice to help you meet all relevant fire safety regulations for your building.

Get in touch for a free quote today.

 

The Hidden Risks of Oversharing on Social Media

The Hidden Risks of Oversharing on Social Media 1000 527 James Hallam

Social media plays a central role in modern life, particularly for younger generations. Platforms are used to follow current events, connect with friends, track influencers, and document everyday moments. From holidays and meals to home décor and new purchases, social media has evolved into a digital diary for millions.

How Influencers Are Becoming Targets

Influencers often share large amounts of personal content to build trust and engagement with their audiences. Many publicly post:

  • Travel destinations in real time
  • New purchases and gifts
  • Inside views of their homes
  • Daily routines, meals, and lifestyle habits

While oversharing can strengthen audience connection and income opportunities, it can also create serious vulnerabilities.

Organised criminal groups are now exploiting publicly available content to gather intelligence. Posts can reveal someone’s:

  • Lifestyle and spending habits
  • Regular routines
  • Frequent locations
  • Travel schedules and absence from home

With so much personal information accessible online, criminals can identify opportunities with alarming ease.

Child Influencers: A Risk Parents Often Overlook

Many people assume influencers are adults who gained fame through TV or public media. In reality, influencers are increasingly teenagers and sometimes even younger children, especially on TikTok.

A large young audience combined with public accounts means:

  • Children may share sensitive information unknowingly
  • Parents may not always monitor content posted
  • Real-time location updates can expose the entire household

For example, during a family holiday, a teenager with a public profile might post updates instantly. This can unintentionally signal that the home is empty, creating a prime opportunity for burglars.

Social Media Isn’t Going Anywhere – But We Can Use It More Safely

We are not suggesting people abandon social media. The benefits are clear:

  • Staying connected
  • Enjoying entertainment
  • Learning new things
  • Sharing meaningful experiences

But safer habits can make all the difference.

Practical Tips to Protect Yourself and Your Family

To reduce the risks associated with oversharing, consider these safety-first practices:

  • Post holiday photos after returning home, not in real time
  • Increase home security while travelling (e.g., have a trusted person stay over)
  • Use privacy settings to restrict who can view your content
  • Review what appears in your photos, including:
    • Collectables or luxury items
    • Home layout details
    • Door locks, keys, alarm panels, and other security features

Stay Safe

Social media is here to stay. But increased awareness and intentional posting habits can help protect influencers, families, and young users from digital exploitation and real-world crime.

A little caution goes a long way in keeping what matters most – safe.

 

Ship Security and How to Prevent Piracy at Sea

Ship Security and How to Prevent Piracy at Sea 1000 667 James Hallam

A pirate attack is one of every ship operator’s worst nightmares. A single incident can endanger lives, disrupt your supply chain, and result in millions in losses.

In this post, we outline key security measures ships can implement to help prevent piracy at sea. Be sure to consult the International Maritime Organization (IMO) guidance on maritime security and piracy for further best practices.

Be sure to read the International Maritime Organization guidance on maritime security and piracy too.

What are the Risks of Piracy?

Pirate attacks may be less frequent now than they have been in previous decades. But piracy remains a real risk in certain waters, including parts of the Indian Ocean, the Strait of Malacca, and the Gulf of Guinea.

Whether it is a hijacking or an instance of armed robbery, any kind of pirate attack can jeopardise your operations in a number of ways:

  • Threat to crew safety, with a possibility of kidnapping, ransom, or even murder.
  • Severe operational delays as a result of hijacked, detained, or damaged vessels.
  • Significant financial costs following ransom payments, rerouting expenses, damages to vessels, and potentially higher insurance premiums.

How Do Modern Pirates Operate?

Understanding modern piracy techniques is your first step to securing your ships against the threat of piracy:

  • Pirates are rarely opportunistic. They will take the time to identify vulnerable targets which they know will offer maximum rewards with minimal resistance. So, if you do not implement measures to manage this threat, pirates may find out, and they may target you for this specific reason.
  • Pirates tend to use small and fast vessels that allow them to approach their targets quickly and quietly.
  • Pirates will attempt to take control of your ship by force. They will make use of guns, knives, or even crude improvised weapons.
  • Once onboard, their goal may be to steal cargo, take hostages or hijack the vessel for ransom.

How To Prevent Piracy at Sea with Ship Security Measures

Below we will explore some measures that will help you prevent piracy at sea. Remember that pirates may run covert reconnaissance missions to identify vulnerable targets. So as well as helping you to protect your crew, your ship, and your cargo in the event of an attack, these measures may also act as a strong deterrent. 

  1. Situational Awareness Training For Your Crew

Invest in specialist training for your crew on identifying and responding to any suspicious behaviour, or unidentified vessels. Everyone onboard should know what sort of things to look out for, and they should know how to report any potential threats. And you should have policies in place for how you act upon these reports.

Part of your response should be to relay distress signals with regional and international security organisations, and with other vessels in the area. This communication should go both ways, too. If vessels share real time information with each other, then pirates may have less of a chance to isolate vulnerable ships for attacks.

  1. Onboard Armed Security

If you will be sailing through waters where there is a known risk of piracy, then it might be worth investing in armed security personnel for your voyage.

The mere presence of armed personnel can deter pirates from even attempting an attack. Remember: Pirates are rarely opportunistic, and they will actively seek out vulnerable targets. A vessel with onboard armed security is, by definition, not vulnerable.

If you are considering hiring armed security for your voyage, take the time to familiarise yourself with local and international laws and regulations, to ensure that everything is safe and above board.

  1. Extra Security For Your Vessel

A pirate attack will invariably begin with an attempt to board your vessel. The right security systems can make it difficult, or even possible, for anyone to board your ship without your permission.

Razor wire or electric fences can deter pirates from attempting to board, while extra secure doors and windows can make it more difficult for them to take control should they manage to get onboard.

You could also ensure that your vessel has a safe room to which the crew can retreat if pirates do manage to board. This can help prevent the attack from escalating into a hostage situation. The safe room should be equipped with communication systems to allow you to send distress signals.

Are You Covered For The Risks of Piracy at Sea?

A single pirate attack can lead to substantial losses. If you operate in high-risk waters, you may face increased premiums for maritime insurance.

To safeguard your operations, consider specialist coverage, including:

  • War Risk Insurance – Protects against losses from acts of war, terrorism, and piracy in designated high-risk zones.
  • Kidnap & Ransom (K&R) Insurance – Covers ransom payments, crisis response, and related costs in the event of crew abduction.

Everard Insurance Brokers, the specialist marine division of accredited Lloyd’s broker James Hallam Limited, can help you secure comprehensive protection against piracy and related risks—so you and your crew can recover swiftly from any incident at sea.

Learn more about our dedicated marine insurance services.

Cruise Ship Responsibilities to Left Passengers

Cruise Ship Responsibilities to Left Passengers 1000 563 James Hallam

In October 2025, there were reports that a woman had been found dead on a Great Barrier Reef island having been left behind by a cruise ship.

For some, this raised some serious questions: What sort of responsibilities does a cruise ship have regarding passengers who, for whatever reason, get left behind? And if something happens to the passenger after having been left behind, is the cruise line liable?

How Often Do Cruise Ships Leave Passengers Behind?

Cruise ships almost never leave passengers behind. Cruise ships tend to have robust systems in place to record all passengers that embark or disembark.

However, rare that it is, sometimes passengers do get left behind. In many cases, this is due to negligent actions on the part of the passenger: A failure to stick to agreed boarding and disembarking times. In these cases, the passenger will be liable for anything that occurs afterwards, including any ongoing travel or accommodation expenses.

Yet there are some cases when a passenger may get left behind as a result of negligence on the part of the cruise line. And in these cases, if something goes wrong after the passenger is left behind, the cruise ship may be liable for all damages.

When Would A Cruise Ship Be Liable For a Left Passenger?

  • If the cruise ship fails to communicate the itinerary, or if they neglect to tell passengers about changes to the itinerary.
  • If there are errors in the ship’s records. This could mean that the crew may not immediately notice that a passenger has not returned.
  • If the cruise ship takes no action to recover the passenger, then they may be liable for any subsequent losses. In the example we linked to above, the ship returned to the island where the passenger had gone missing a few hours later, to launch a search operation.
  • If the passenger misses the ship’s departure because they are getting treatment for an injury caused by the ship’s crew, or by an affiliated tour operator, then the ship may be held liable for any subsequent expenses incurred.
  • If a passenger, or a group of passengers, miss the departure time because they are detailed by an activity organised by the cruise line, then the cruise line will be liable for these passengers.

Cruise Ship Policy for Supporting Left Passengers

Cruise ships should have policies in place for preventing left passenger scenarios with registers, roll calls, and clear lines of communication. They should also have policies for how they respond to instances of left passengers.

If it is an emergency situation, and it is practical to do so, then the cruise ship may choose to return to recover the left passengers – as they did in the example we linked to above. But this recourse should be reserved for situations where there is a real threat to the left passenger’s wellbeing.

Beyond this, the cruise line should make it clear to all passengers that:

  • They are personally responsible for ensuring that they get back to the ship in time for departure following an excursion.
  • Left passengers may be able to rejoin the cruise at the next port of call. But you should highlight that, in most cases, it will be the passenger’s responsibility for organising and funding their journey to the next port.

You should make these policies and procedures as clear and transparent as possible. And you should ensure that all passengers sign a declaration confirming that they understand their responsibilities, along with the ship’s duty of care to them.

Does Your Insurance Cover Left Passengers?

As we have seen, there may be some situations where the cruise line will be held liable for any expenses or other issues that arise after a passenger is left behind. But even if the cruise line is not liable, a left passenger may still choose to make a claim against you. So you may face costly legal fees, along with potential compensation payments, following any instance of left passengers.

Everard Insurance Brokers are the specialist marine division of accredited Lloyd’s brokers James Hallam Limited. We can help you ensure that your maritime insurance covers you for the risks and expenses associated with left passengers.

Learn more about our dedicated marine insurance services.

What is Sea Freight and Why Is It Important?

What is Sea Freight and Why Is It Important? 1000 749 James Hallam

The term “freight” can cause some confusion, as it can have different definitions in different contexts.

Freight Definitions

In the UK, “freight” can refer to the transport of goods by any means, whether it is road, rail, air, or sea. In the US, “freight” often refers particularly to the transport of goods across land, usually by trucks. The term “sea freight” or “ocean freight” might be used to specify the transport of goods over water.

Beyond this, there is a unique definition of “freight” used in certain marine insurance contracts.

In this post we will specify exactly what “freight” might mean in an insurance context, and explain why this distinction matters.

Freight and Marine Insurance

A marine insurance policy will typically include Hull and Machinery cover. This will cover a vessel, including its hull and machinery, for losses resulting from collisions, grounding, fire, and other risks.

In a Hull and Machinery Insurance policy, the term “freight” does not refer to the ship’s cargo, or to the cost of moving goods. Instead, “freight” refers to the earnings a shipowner expects to receive for transporting the goods. If the ship is lost or damaged, the shipowner could lose the ability to earn this freight.

Though Hull and Machinery Insurance policies will often cover freight, it is often necessary for shipowners to take out separate Freight Interest Insurance. In the event of an accident at sea, a dedicated policy will ensure that shipowners are covered not just for any damages to their vessel, but also for any loss of freight income.

Definition of ‘Freight’ in Insurance vs Logistics

In Hull and Machinery Insurance, the term “freight” refers to a shipowner’s anticipated earnings from the carriage of goods, rather than the goods themselves.

In the world of logistics, the term “freight” often refers to the cargo or the transport charges.

To avoid underinsurance and gaps in cover, it is important to understand this distinction. Check the wording of your Hull and Machinery Insurance policy carefully, to ensure that it covers you for “freight”. Otherwise, you could face significant financial losses if an incident at sea prevents the completion of a voyage.

The Importance of Maritime Insurance for Sea Freight

Freight insurance covers the risk of losing the right to collect freight charges due to insured perils such as total loss of the vessel or cargo, or circumstances preventing delivery.

Freight remains a vital component of marine insurance because:

  • It protects carriers and freight forwarders against loss of income.
  • It supports contractual obligations under trade terms like CFR and CIF, where freight is part of the sale price.
  • It reflects the historical principle that marine insurance should safeguard all maritime interests—ship, cargo, and earnings.

Everard Insurance Brokers are the specialist marine trading division of accredited Lloyd’s brokers James Hallam Limited.

We can help you ensure you have the insurance you need to cover you for sea freight, whether you use an FCL, a LCL, or a RORO system.

Find out more about our dedicated marine insurance services.

 

 

Fam Trips for Travel Agents: What to Look Out For

Fam Trips for Travel Agents: What to Look Out For 1000 667 James Hallam

A familiarisation trip, also known as a fam trip, allows travel agents to seek out potential new destinations and experiences for their customers while networking with other travel professionals.

In this post, we will discuss some key things you should look out for on your fam trips. We will also explore the insurance implications of fam trips, to help you and your staff stay safe and secure while making the most of the experience.

What is a Fam Trip?

A fam trip is a dedicated excursion for travel agents, usually organised by tour operators, tourist boards, hotel and resort groups, and cruise lines. Often, these groups will organise a fam trip when they have a new package or property to promote. But established destinations may also run a fam trip when they want to improve their experiences or increase awareness among travellers.

How Does a Fam Trip Work?

There are a number of different types of fam trips:

  • Hosted fam trips. This means that the tourist board, resort, hotel, or cruise line will take care of everything. They may partially fund the trip, or they may even fully fund it. Joining such a trip is often by invite only.
  • Self-funded fam trips. You will have to contribute to the costs of such a trip, but you will usually get a significant discount for travel or accommodation. If this results in more bookings in the future, a self-funded fam trip could ultimately provide a significant return on your investment.
  • Virtual fam trips. Rather than travelling in person to a destination, you will join live tours online, and take part in Q&S and other sessions remotely.

What Happens on a Fam Trip?

Most fam trips work in essentially the same way: You will be invited to personally experience the travel experience, whether in person or virtually. There might be a guided tour, or you might be free to inspect things in your own time. Throughout, there will be opportunities to ask questions, and there will likely be hosted dinners and networking events too.

The Benefits of a Fam Trip

  • Increase your portfolio and your expertise. You will be able to offer your customers a broader range of destinations and experiences. And as you will have sampled these locations yourself, you will be able to offer expert advice that could encourage more customers to book.
  • Marketing opportunities. You will be able to take lots of photos and videos which could help you create compelling blogs, email campaigns, and social media content.
  • Networking opportunities. You will meet travel operators, sales reps, suppliers, and other travel agents. Expanding your network in this way could lead to further opportunities in the long-term.
  • Opportunity to identify possible future risks. You’ll be taking the same trips as your customers, so take time to identify any risks they could face that could lead to cancellations or issues you might be able to mitigate.

What To Look Out For on a Fam Trip

Here are some tips to help you make the most of a fam trip:

  • Make sure you are sufficiently prepared. Research the area in advance, including the weather, popular local sites, and important local customs. Also make sure you bring everything you need, including appropriate clothing, notebooks, electronics, and chargers.
  • Ask lots of questions. This will show you are curious about the destination, and genuinely engaged in the experience, which may make suppliers more willing to work with you. It might help to plan your questions in advance, so that you are never floundering for anything to say.
  • Brief your staff. If you will not be taking the fam trip yourself, make sure that whichever employee or employees you send are fully briefed on what you expect to achieve from the experience.
  • Record as much as you can. Take lots of notes, photos, and videos. The more you document, the easier you will find it to create powerful content afterwards.
  • Be nice. Be as polite and courteous as possible with everyone you meet, whether they are a host, a supplier, a sales rep, or another travel agent. Be sure to formally thank your hosts afterwards too, and to follow up on any connections you make.
  • Be transparent. When talking about your experiences, whether in a blog, an email, or on social media, make it clear that you travelled to the destination at the host’s invitation. Tag or link to the hosts directly wherever possible. Your hosts will appreciate the publicity, and your customers will appreciate the transparency.

What Are The Risks of a Fam Trip?

  • Squandered opportunities. If you do not make enough of an impression, or if you do not take enough photos or gather enough information, you may struggle to generate any business as a result of your fam trip.
  • Damaged reputations. If something goes wrong on the trip – if you miss an appointment or inadvertently offend a host or another individual, for example – then it could damage your reputation in the wider travel industry. You may struggle to find further travel or networking opportunities as a result.
  • Damaged trust. If you do not properly disclose the fam trip arrangement when creating content or talking to customers, it may damage the trust they place in you, which could affect your sales.
  • Missing potential issues. There might be issues that cause certain activities or accommodation options to be impractical for your customers. It’s important to use this trip to identify potential hiccups, safety risks or accessibility issues that might impact your customers later down the line.
  • General travel risks. Finally, there are the risks associated with any business travel: Lost baggage, accident and injury, delayed flights, and so on.

Taking the time to prepare for your fam trip will mitigate most of these risks. But when it comes to the general travel risks, it is important to ensure you are fully covered for anything that might happen.

Are You Insured for Fam Trips?

Whether you make the fam trip yourself, or you send an employee or a group of employee, it is important to ensure you have appropriate cover in place should anything go wrong:

  • Employer’s liability insurance. You have a legal duty to get employer’s liability insurance to cover your staff for any accidents or injuries they sustain on the job. If you send employees on fam trips, be sure to tell your employer’s liability insurance provider. A fam trip is not considered “clerical” work, so your insurer will need to be aware that your employees may need cover for certain additional risks.
  • Travel insurance. You will also need a dedicated business travel insurance policy, which should ideally be a corporate group business travel policy. A general “off-the-shelf” holiday travel insurance policy will not provide the cover you need, as these packages will typically not cover you for any time spent working.

James Hallam is an independent Lloyd’s broker with access to a hand-picked selection of A-rated insurance providers. We have provided specialist business insurance for tour operators and travel agents for over 20 years.

We provide a one stop shop service for the travel industry, and over 700 travel agents and tour operators depend on us for dedicated business insurance services. Also, we act as the trusted insurance advisor to ABTA and AITO.

Find out how we can help you today.

Do I Need a Landlord Licence?

Do I Need a Landlord Licence? 1000 667 James Hallam

Chancellor Rachel Reeves recently caused controversy when it emerged that she had broken housing rules when renting out her family home. It seems she had failed to obtain a “selective” rental licence when renting out her London home.

This news prompted many to wonder about the specific rules for letting out property in the UK: Do you always need a landlord licence? And if not, when exactly do you need one?

What is a Landlord Licence?

A landlord licence is exactly what it sounds like: A document that gives you the legal right to let property in the UK.

The type of licence you need will depend on the type of property you are looking to let, as well as your location.

When Do I Need a Landlord Licence?

If you are letting property in Scotland or Northern Ireland, then you will need some form of licence or registration no matter what kind of property it is. In England and Wales, it all depends on what sort of property you want to let.

Types of Landlord Licences

Broadly speaking, there are three types of landlord licences:

  • Mandatory HMO Licensing
  • Additional Licensing
  • Selective Licensing

What is Mandatory HMO Licensing?

An HMO is a House in Multiple Occupation. This is a situation where unrelated tenants live in the same property, with their own private rooms, while sharing facilities such as kitchens and bathrooms.

Since 2006, it has been a legal requirement in England and Wales to apply for an HMO Licence when letting out a property to five or more unrelated tenants. This applies to any property where these unrelated tenants form two or more households. And to get your licence, your property will have to meet all applicable HMO standards in terms of room sizes, safety measures, and so on.

Usually, an HMO licence will last for five years. But if the council has any particular concerns about your property, then your licence may be shorter. Depending on your specific location, and the specific size of your property, an HMO Licence may cost between £600 and £1,200.

What is Additional HMO Licensing?

As we mentioned above, it is a legal requirement in England and Wales to get an HMO Licence for any property let to five or more unrelated tenants who form two or more households. In some areas, local councils require you to get an HMO Licence for smaller shared houses too, where three or more unrelated tenants form more than one household in the same property.

Check your local council’s licensing laws to find out whether you will need a licence for your property, depending on its size and the number of tenants.

What is Selective Licensing for Landlords?

Some local councils designate areas where all privately rented homes require a licence. This is known as Selective Licensing, and councils usually introduce this measure to regulate the rental market in high-density neighbourhoods.

Depending on the council, a licence can cost between £400 and £900 per property. If you fail to get a licence, you may face a fine of up to £30,000. On top of this, the court may impose a Rent Repayment Order, which would require you to pay up to 12 months of rent back to your tenant.

How Do I Find Out If I Need a Landlord Licence?

As we have seen, if your property is based in Scotland or Northern Ireland, then you will likely need a licence to let any private property. In England and Wales, if you are renting out an HMO to more than five people, then you will certainly need a licence. But beyond that, it depends on your local council’s specific rules.

Head to your local council’s website, and look for their Housing or Private Renting section. Many councils have online tools where you can enter your property’s postcode, and they will instantly tell you if any Additional or Selective Licensing laws apply to your area.

If you are still in doubt, then contact your council directly.

Note that, even if you do not need a landlord licence for your property, you will still have to meet a number of legal responsibilities as a landlord.

Get the Cover You Need For Your Property

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your property.

Whether you let a single private property, or you have a portfolio of properties, we can help you get the specialist insurance you need as a landlord at a competitive price.

Find out how we can help you today.