What is Financial Failure Insurance for Tour Operators?
This post is your essential introduction to financial failure insurance for tour operators. We will discuss what financial failure insurance…
read moreJames Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.
James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.
We have provided specialist insurance for tour operators and travel agents for over 20 years. We provide a one stop shop service for the travel industry and whether you are a large international business or an independent UK operator, we are here to help.
More than 700 travel agents and tour operators depend on us. We act as the trusted insurance advisor to ABTA and AITO.
We have a thorough understanding of the unique risks businesses face in the fast-moving travel industry. But we also understand that every business is different, and that nobody understands your sector quite like you. That is why we will take the time to fully understand your needs before we advise on the best possible travel and tour insurance programmes for you.
Director of Hospitality and Travel
M: 07818 036566
Email David
Client Director
M: 07929 754132
Email Vito
Client Director
T: 0203 967 1923
Email David
Client Director
M: 07921 405534
Email Nic
Between James Hallam and Chubb I have had my faith restored in the insurance world. Without putting too fine a detail on it we suffered a Fidelity loss as a consequence of a rogue employee. With the diligent guidance of our Brokers and appointed Adjuster we simply and successfully navigated the claims process and James Hallam mitigated the pain and upset with bewildering efficiency in swiftly resolving the financial impact that blind-sided us at the time. Suffering such a loss was upsetting enough so the professional and supportive manner by which we were guided through the process proved the worth of an intelligent and customer-focussed intermediary.
Thanks to Vito and the team also for their help and subsequent consultancy mitigating exposure to future risk from the lessons learned and, thank you for recommending Chubb and Fidelity Guarantee cover in the first instance.
James A. Beagrie
Meon Valley Business Travel
James Hallam has provided strategic and enterprising support from the insurance sector for everything we have done as we have developed. Not only arranging insurance products but also effective consultancy and guidance through what can be a distracting and expensive minefield. Having supported me through both my insurance and travel businesses alike I have no hesitation in recommending their skilled and valued services.
John Bond
Jetset Tours
James Hallam has provided us with insurance and risk management advice for a number of years. They really appreciate our business requirements through their own knowledge of the travel industry in general which places them in a unique position within their sector. Their attention to detail and personal service aligns their philosophy with our own
Jacqueline Dobson
President, Barrhead Travel
We would highly recommend the services of Vito, and the team at James Hallam who are an absolute pleasure to work alongside. We have found them to be responsive and sensitive to our needs and they always deliver on the insurance products our business requires, with the post renewal customer service and claims support a huge support to our business.
Andrew Stewart
CFO Neilson Active Holidays
Tangney Tours are delighted to endorse the insurance products offered by James Hallam. They have a 1st class knowledge of the travel industry the requirements and needs, the services provided, together with the prices offered are absolutely ideal, and we can only say, that we are very satisfied indeed.
John Tangney
Tangney Tours Ltd
Since 2018 we have been using the services of James Hallam and have found them to be nothing short of exceptional. Besides being extremely supportive and friendly when undertaking all our insurance renewals, they have also proven to be highly innovative which ensured the work was completely accurately and efficiently.
Their passion and attention to detail is second to none, enabling them to appreciate our requirements and expectations.
At Balkan Holidays we have every confidence in the ability of James Hallam to get the job done which is why we continue to enjoy a successful partnership with the firm to this day. We would have no hesitation in recommending Vito and his team.
Alex Stoyanov
Balkan Holidays Ltd
We have been a client for 20 years and would have no hesitation in recommending James Hallam to other travel companies. They have consistently delivered an exceptional level of service and their premiums have remained competitive from year to year.
Ashely Gowing
Absolute Travel & Tours Ltd
This post is your essential introduction to financial failure insurance for tour operators. We will discuss what financial failure insurance…
read moreTicketing fraud is a growing threat for consumers, and for any business that includes events and experiences as part of…
read moreProfessional indemnity insurance, is by far the most important form of cover for travel agents. Your customers come to you…
read moreDirector of Hospitality and Travel
David has been the Director of Hospitality and Travel since 2009.
Starting his insurance career at Landau Manson in 1989, David became a Director in 1998 and its Managing Director in 2006. In 2009, he facilitated its successful sale to the Seventeen Group and is a main board Director of James Hallam.
Passionate about the hospitality sector, David was as a trustee of the Springboard Charity for 10 years, helping disadvantaged people into careers into hospitality, attracting talent and promoting the industry as great place to work. He has further supported the likes of Hospitality Action and Master Innholders by undertaking activities such as treks to China, Nepal and Peru and cycling to the Cotswolds, Paris and Champagne raising significant monies for charity.
David believes in continuous learning and setting goals in both his business and personal life. This was developed from his time as a member of the Academy of Chief Executives.
M: 07818 036566
david.noble@jameshallam.co.uk
Client Director
Vito has worked for James Hallam Travel and Tour for over 30 years and was instrumental in the setup of travel schemes following the introduction of package travel regulations in 1992. He provides consultancy to ABTA, AITO, ITT and ABTOI and is a keen supporter of the Family Holiday Association and ABTA Lifeline.
M: 07929 754132
vito.sepe@jameshallam.co.uk
Client Director
David and his team joined James Hallam in 2023 following the purchase of McGregor Insurance Services.
Starting his career as a Lloyd’s broker, he was a main board Director of Butcher Robinson & Staples International for 14 years before setting up his own business in 2003.
He has specialised in the insurance of Travel companies and Travellers for over 30 years. David is a expert in Package Travel Regulation Liability, Financial Protection and Travel Insurance for business and leisure trips. He has a deep understanding of Travel companies having spent some time running the Health & Safety and Supplier Contracting team of a major UK Tour Operator.
T: 0203 967 1923
David.McGregor@jameshallam.co.uk
Client Director
Nic joined James Hallam in 2024, having previously worked for Kingfisher Insurance Services, as Head of Cork Bays & Fisher / Travel.
An expert in commercial insurance for the travel and leisure industry, experienced in package travel regulation liability cover for tour operators & travel agents, office, cyber risks, bonding and financial failure (ABTA, ATOL, ABTOT, Airline/Rail Bonds & others).
M: 07921 405534
nic.wheele@jameshallam.co.uk