Cyber Security For Travel Agents & Tour Operators – How To Protect Your Business
Cyber criminals are actively targeting the travel and tourism industry. According to one report, 72% of SMEs in the travel…
read moreJames Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.
James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.
“We are the only broker in the UK with exclusive access to an End-of-Life Vehicle motor trade policy, protecting your business against the unique risks faced as a vehicle dismantler.”
Scott McLaws
Senior Client Director
We are proud to be the trusted advisers to both the British Vehicle Salvage Federation and the National Salvage Association and provide our services to 50 of the top vehicle dismantlers in the UK.
We provide a comprehensive due diligence report which explains how we will enhance your current cover to close the gaps that leave your business exposed.
James Hallam’s approach to insurance demonstrates that they understand what is important to my business and the ELV Industry Sector and they aim to promote this as much as possible. With their clear reports, I have the confidence the insurance policy placed will provide the protection I need. They always respond promptly to any queries I have.
Sandy Dalgarno
Operations Director, Overton Garage Ltd
Scott and James Hallam have provided absolutely outstanding support to the SYNETIQ business since our inception. Scott’s in depth knowledge and understanding of our operating environment, his commercial acumen, proactivity, attention to detail and speed of response is exceptional. Scott’s measured, pragmatic and helpful approach has been invaluable and I consider Scott and James Hallam to be indispensable trusted advisors to SYNETIQ
Tom Rumboll
Chief Executive Officer, SYNETIQ
Incident Date: 31/07/2020
Claim circumstances: Our client’s site caught fire following a lightning strike resulting in the loss of a significant amount of vehicle stock which had been stored in the open and damage to the racking that held the stock. Around 100 racks in total were destroyed by the fire. A business interruption claim was also submitted.
Following notification of the claim we immediately contacted the insurer to request that a Loss Adjuster be on site immediately to assist the insured with their claim.
We also instructed our own Loss Assessor to attend to provide support and assistance to the insured to gather all the information the insurer required to enable them to deal with this claim as promptly as possible and to ensure the best possible outcome for our client.
Our Loss Assessor provided assistance to our client collating all the information that the insurer required, and he was able to also provide guidance and advice to our client. He was also able to help the client understand the rationale behind some of the requests for documentation that the insurer’s loss adjuster required.
Having our own claims team working with the client director in the handling of the claim meant that figures and supporting documents were produced and shared with the insurer’s loss adjuster in a format that made it clear and concise where our client’s loss had occurred to material damage and loss of profits. Clear communication and timeous responses between all parties ensured that interim payments were made swiftly, which helped the insured during this difficult time.
Although this was a high value claim it was concluded within 9 months of receipt with the following payments being made.
Property Damage: £474,044.20
Business Interruption: £375,000.00
Total settlement: £849,044.20
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read moreSenior Client Director
Scott started his insurance career with Zurich Insurance in 2008 after graduating with an Honours degree in Risk Management. In 2010 Scott switched roles from insurer to the broking side and worked as an Account Handler before joining CCRS Brokers in 2011 as an Account Director. CCRS are now part of James Hallam. Since 2011, Scott has worked on developing schemes to meet his client’s needs and specialises in the Vehicle Dismantling sector. Along with a wide variety of clients in different sectors Scott has built a strong reputation amongst the Vehicle Dismantler sector and provides advise to the all of the UK’s top independent Vehicle Dismantlers for the past 12 years.
T: 0141 212 8823
scott.mclaws@jameshallam.co.uk