Authorised and Regulated

James Hallam Limited [a wholly owned subsidiary company of the Seventeen Group Ltd] is authorised and regulated by the Financial Conduct [ FCA ] under FRN 134435

James Hallam Ltd trade under the following names:

  • James Hallam Marine
  • James Hallam Hospitality & Travel
  • James Hallam Hospitality and Travel
  • James Hallam Council Guard
  • CouncilGuard
  • James Hallam Council Guard
  • JHRM
  • James Hallam Corporate
  • James Hallam Risk Management
  • Taste of the West Insurance Service
  • Everard Insurance Brokers
  • James Hallam Healthcare & Protection
  • James Hallam Healthcare and Protection
  • James Hallam Travel & Tour
  • James Hallam Travel and Tour
  • James Hallam Estates & Private Clients
  • James Hallam Hospitality & Leisure
  • James Hallam ProMed
  • James Hallam Corporate Risks
  • James Hallam Estates and Private Clients
  • JH London Markets
  • James Hallam Sport
  • James Hallam London Markets
  • James Hallam Real Estate
  • James Hallam Hospitality and Leisure
  • James Hallam Private Clients
  • James Hallam Professional Risks
  • James Hallam SME
  • James Hallam
  • James Hallam Insurance Brokers
  • James Hallam Beach Huts
  • James Hallam Shepherd’s Huts
  • James Hallam Limited

It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service, please address any correspondence to:

The Complaints Officer,
James Hallam Ltd,
10th Floor, 2 Minster Court
or email

You may be entitled to refer the matter subsequently to the Financial Ombudsman Service (FOS).

Whether you are so entitled will not affect the promptness and fairness with which we will strive to resolve any complaints. You can contact the FOS by telephone on 0800 023 4567 and further information is available at If you do decide to refer any matter to the FOS your legal rights will not be affected.

For further details of our complaints procedure please refer to our Terms of Business. An electronic or hard copy of our complaints procedure is available, including large text versions, upon request.

Regulatory Notice re Travel Insurance

Travel insurance consumers with a serious medical condition may benefit from access to a directory of specialist providers.

You can access the directory via the BIBA website or by calling 0370 950 1790 Monday to Friday 9am to 5pm.