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Sarah Clements

Hotel Sustainability: How to Get the Basics Right

Hotel Sustainability: How to Get the Basics Right 1000 667 James Hallam

Travellers are increasingly concerned about the environmental impact of their trips, which is why some travellers are consciously seeking out greener and more sustainable travel options. According to one survey, 69% of all travellers now seek more eco-friendly travel options.

In this post we will outline some key aspects of hotel sustainability, to help you reduce the environmental impact of your business.

The Benefits of Hotel Sustainability

  • Save money. Sustainability can mean taking steps to improve your energy efficiency while reducing the amount of water you use, all of which can help bring down your bills.
  • Improved community relations. Another aspect of sustainability can involve buying local, and making the best use of resources on your doorstep. So, in short, it can mean giving back to your community. If your customers are worried about the effects of overtourism, your sustainability initiatives may demonstrate that you are not part of the problem.
  • Meet customer expectations. As we mentioned above, certain travellers are actively choosing more sustainable travel options. Investing in hotel sustainability may help you stand out in the crowded travel and tourism market.

How to Start Your Hotel Sustainability Journey

The best place to start with hotel sustainability is through working to reduce your energy and water use. There are a number of ways you can do this:

  • Try LED lighting
    Use energy efficient LED lightbulbs wherever possible. You can also use motion-activated lights in corridors and other communal areas, which will automatically switch off when the room is not in use.
  • Encourage towel and bed linen reuse
    Ask customers to reuse their towels, dressing gowns, and bedding as much as possible, to cut down on the amount of laundry you need to do. You could offer customers a small discount if they choose to forego certain aspects of your housekeeping.
  • Reduce water use
    Reduce the water pressure in your showers, so that customers will use less water.
  • Update appliances to efficient models
    Switch your appliances to greener models wherever possible. An older fridge, for example, may use a lot more power than a brand new, energy-efficient fridge.

The Next Steps to Sustainability

Think Local

  • Local recruitment: Try to recruit from your local area, to cut down on the amount of travelling necessary for your staff to get to work.
  • Local produce: Also order as much of your produce as possible from your local area. This will help you reduce your food miles, while also providing a nice boost to your local economy.
  • Seasonal menus: Offer seasonal menus rather than a set menu, so that you can serve whatever produce is currently available, and so that you do not need to import ingredients from overseas.

Get Certified

Many industry bodies offer hotel sustainability certification schemes.

Getting certified will probably mean that your hotel will have to meet strict sustainability criteria. Working towards meeting this criteria will itself show you which aspects of your operations you need to focus on, while also providing an effective means of measuring your process.

Once you’re certified, you will likely receive an official certificate, and your hotel may get listed in sustainable travel directories. You may also get an official logo to use on your website, which will immediately highlight your commitment to sustainability.

For an example of how sustainability certification works, take a look at the World Travel and Tourism Council’s initiative.

Choose Sustainable Suppliers

Finally, as part of your hotel sustainability commitment, you should only work with suppliers who take sustainability as seriously as you do – whether they are decorators, cleaners, laundry services, or caterers.

This can extend to your insurance provider. James Hallam is an independent Lloyd’s broker with access to a hand-picked selection of A-rated insurance providers. We share your commitment to sustainability, and you can read more about our environmental policy.

Find out how we can help you today.

Hospitality Business Rates Reform: What Changes To Expect

Hospitality Business Rates Reform: What Changes To Expect 1000 667 James Hallam

Following a Government report, certain UK hospitality businesses may pay lower business rates from April 2026.

In this post we will outline the contents of the Government report, and assess what they might mean for your business.

What’s in the Transforming Business Rates: Interim Report?

On 11 September 2025, HM Treasury published an interim report detailing their findings from the Transforming Business Rates Discussion Paper. The report sets out some key areas for reform with a view to removing certain barriers to investment.

The key points include:

  • In the Autumn Budget 2024, the Chancellor announced lower tax rates for retail, hospitality, and leisure businesses with Rateable Values under £500,00, which would come into force from April 2026.
  • It’s not a final policy or set of recommendations but the interim report provides an update on the Government’s findings while outlining their next steps.

Proposed Changes

The report is not a set of policy recommendations. Businesses will have to wait until the Autumn Budget 2025 to get any specific details about exactly what is going to change.

Some proposed changes, though, are:

  • The removal of business rate “cliff edges”, meaning that there will no longer be significant jumps in rates bills between bandings.
  • Possible enhancements to the Small Business Rates Relief (SBRR) scheme, and to the Improvement Relief scheme, to support growth and investment in the industry.

You can read the full interim report.

How Has The Industry Reacted?

UKHospitality has described the report as “positive”, saying that the removal of cliff edges and other barriers to investment will help rebalance the system. But they have urged the Government to “level the playing field” through applying the maximum possible discount to the multiplier for all hospitality properties under £500,000, along with a zero rate for hospitality properties over £500,000.

They have also suggested that, along with lowering business rates, the Government could further help the high street through fixing National Insurance Contributions and cutting VATs. The Night Time Industries Association (NTIA) has called for similar reforms, suggesting that they could “unlock investment, safeguard jobs, and give small businesses the confidence to scale.”

Other trade bodies have suggested additional reforms that could help the hospitality sector. For example, certain organisations in the spirits industry are petitioning for a freeze on alcohol duty.

Is Your Business Ready For Reform?

The Autumn Budget 2025 will take place on 26 November, during which the Government will presumably announce the rates for the new multipliers. Depending on the size of your business, you may start paying lower business rates from April 2026. However, depending on the size of your business, these reforms may result in you paying higher rates.

The interim report suggested that the government will fund the discount through applying a higher rate to all businesses with a rateable value over £500,000. According to the report, this would affect less than 1% of all UK hospitality properties, and would mainly affect “retail giants” with “large distribution warehouses”.

According to Office for National Statistics (ONS) figures, the hospitality figure has suffered up to 89,000 job losses since the Autumn Budget 2024. While some are expecting the 2025 budget to provide a lifeline, it is understandable that others may be wary of what is to come.

At James Hallam, We Can Help You Protect Your Hospitality Business

We understand that these are trying times for hospitality businesses. That is why we are committed to helping you protect your business, through getting true value out of your specialist insurance cover.

James Hallam is an independent Lloyd’s broker with access to a hand-picked selection of A-rated insurance providers. We can help you safeguard your business against whatever the coming years may bring, with tailored insurance cover at a competitive price.

Find out how we can help you today.

Tattoo Aftercare: The Role and Responsibility of Tattoo Artists

Tattoo Aftercare: The Role and Responsibility of Tattoo Artists 1000 665 James Hallam

As a tattoo artist, you have a duty of care to your customers. This extends to aftercare.

In this post we will outline your responsibilities as a tattoo artist when it comes to advising on, and providing, aftercare to your customers.

The Importance of Aftercare for Tattoos

Good aftercare is vital for making sure that a tattoo heals properly. It can also help ensure that the tattoo looks good for the long-term. Without aftercare, tattoos may eventually start to look faded or distorted.

As a tattoo artist, you might not provide the aftercare procedures yourself. But you can certainly advise your customers on how they can best take care of their tattoo in the days, weeks, and months following the process.

Good Tattoo Aftercare Starts With Understanding Your Customers

The specific aftercare advice you provide should vary depending on:

  • tattoo location
  • tattoo size
  • your customer’s skin type and medical history

This is why it is important to enquire about your customer’s medical history as part of the initial consultation. Not only will this help you keep them safe during the process, but it can also mean you can provide tailored aftercare instructions.

What Sort of Aftercare Advice Should Tattoo Artists Give?

There is some basic aftercare advice you should share with your customers:

  • Cover the tattoo
    The customer should keep their new tattoo covered with a bandage or a plastic wrap for the first few hours following the process. How long precisely will depend on the size, complexity, and location of the tattoo.
  • Keep it clean
    After this, the main thing is that the customer keeps the tattooed area clean. This will help prevent infection while also promoting healing. Advise your customers to avoid using any harsh chemicals, including exfoliants. Instead, they should use lukewarm water and the mildest possible soap. Customers should avoid scrubbing the area, and they should avoid submerging it entirely in water for at least two weeks following the application.
  • Moisturise and Relieve itching
    New tattoos can get itchy. Some tattoo artists provide their customers with specialist balms or ointments to help relieve itching while promoting healing. The product should be light and fragrance free, and you can advise your customers to apply a thin layer periodically during the first few days following the procedure.

More Aftercare Tips Tattoo Artists Can Give Their Customers

Beyond the basics, here are some additional aftercare tips you can give:

  • Wear loose clothing to help the tattoo breathe, and to avoid irritating the area.
  • Avoid direct sunlight for a few weeks, along with sunbeds.
  • Try to avoid scratching and picking at the tattoo, as this can lead to infections.
  • Keep the tattoo area moisturised, even after it has healed. This will help prevent the tattoo from prematurely fading.
  • If the tattoo does start to fade or blur, the customer can always come back for a touch-up.

What Happens If a Tattoo Artist Does Not Give Aftercare Advice?

If you do not advise your customers on how best to take care of their tattoos, then it could result in:

  • Infection
  • Tattoo flaking, blurring, or fading.
  • Customer complaints, poor reviews, and refund requests.
  • Claims against you on the grounds of negligence, or breach of your duty of care.

And in the case of legal claims, if it transpires that you did not provide adequate aftercare advice, you could be liable to cover compensation payments, along with some costly legal fees.

This is why it is a good idea to have your aftercare advice in writing. This could be included in the consent form. Give your customer a printed copy of the consent form, including aftercare advice, and ask them to sign it and date it. This means there will be a record of their consent and the exact advice you gave, which could help you avoid any costly claims.

Specialist Insurance Services for Tattoo Artists

If a customer ever does make a claim against you, dedicated tattoo artist insurance can cover any compensation payments, along with your legal fees.

James Hallam is an independent Lloyd’s broker with access to a hand-picked selection of A-rated insurance providers. We can help you understand the unique risks you face as a tattoo artist, and we can help you access the specialist cover you need at a competitive price.

Find out how we can help you today.

24 Hour Gym Induction Checklist – What To Include

24 Hour Gym Induction Checklist – What To Include 1000 625 James Hallam

We recently published a guide to the sort of insurance you should consider if you are running a 24 hour gym. In this post we will take a closer look at a key aspect of your 24 hour gym risk management – your induction process.

Why 24 Hour Gyms Need to Take Induction Seriously

All gyms should offer their new members an induction process. It is an opportunity to show new members how things work, and the processes they should follow in the event of an accident or emergency.

But in their inductions, 24 hour gyms will have to account for the fact that the gym will be unsupervised at certain times. Most gyms can instruct their members to report to a member of staff if something goes wrong. But what should your members do if something goes wrong, and there are not currently any staff on the premises?

Below we will outline some of the items that should be included in every gym’s induction, along with some special considerations for 24 hour gyms.

  1. Operating Hours and Entry Procedures

If your gym is open round the clock, you should make it clear to your members when there will be staff on the premises, and when the gym will be unsupervised.

For security reasons, it may be necessary for members to use certain entrances and exits outside of your standard operating hours. During induction, you should make it clear which entrances and exits your members should use, and at which times they should use them.

  1. Use of Facilities

Tell members where they can find:

  • Toilets, including the accessible toilets
  • Dressing rooms
  • Other facilities.

Be sure to highlight any special procedures or restrictions concerning the use of any facilities outside of your standard operating hours. For example, members may be required to use their pin or fob to enter the changing rooms while the gym is unsupervised.

  1. Etiquette

How do you expect your members to behave in the gym?

Here are some of the etiquette points you might cover in your induction:

  • Wear appropriate clothing and shoes.
  • Wipe down equipment after use.
  • Return all weights and other equipment after use.
  • Use headphones when listening to your own music, or when watching videos on your phone.
  • Be courteous and polite to other members, and to staff. As well as looking after your own safety, also look after the safety of others.

 

  1. Safety and Security Procedures

As a 24 hour gym, you will likely have slightly different safety and security procedures depending on whether there are any staff on site.

All members should be aware of your gym’s evacuation plan. During your standard hours, you can instruct members to follow the staff’s directions in the event of an emergency. But what about when your gym’s unsupervised?

Specialist Procedures for 24 Hour Gyms:

  • Outline the procedures your members should follow if an alarm sounds outside of your standard hours. Specify which exits they can use, and request that they remain calm and look out for anyone who may need assistance.
  • Also outline the procedures for members to sound their own alarms should they discover a fire, or if they spot a security risk. As well as sounding an alarm, you may need them to notify your CCTV team through calling a certain number.
  • Provide a “safe room” for any members who may feel threatened while the gym is unsupervised. Some 24 hour gyms use their accessible toilets for this purpose, in which members can activate duress alarms to alert security personnel.
  • In the event of a fire, make it clear that the priority should be for members to evacuate, and that the fire extinguishers should only be used when the fire is blocking their escape.
  • If a power cut occurs while the gym is unsupervised, instruct all members to leave the premises immediately.
  • You may also instruct members on the correct use of first aid kits and defibrillators if a medical emergency occurs while the gym is unsupervised.

 

  1. Incidence Reporting

If an incident occurs outside of your standard hours, instruct your members on how to report it. You can provide dedicated first aid and incident reporting forms, and instruct members on when they should complete them.

These forms do not have to be too complicated. All the member has to do is outline what happened, when it happened, and what actions they took. You can then review the incident, talking to anyone involved where possible, which may help prevent future incidents.

You should have a similar process to allow members to report faulty or damaged equipment when there are no staff around to notify.

Get Specialist 24 Hour Gym Insurance From James Hallam

James Hallam is an independent Lloyd’s broker with access to a hand-picked selection of A-rated insurance providers. We can help you understand the unique risks you face as a 24 hour gym, and we can also tailor a comprehensive insurance package to cover you for these risks at the best price.

Find out how we can help you today.

 

 

War Risk Insurance: What It Covers and Why It Matters

War Risk Insurance: What It Covers and Why It Matters 1000 561 James Hallam

If you ship goods internationally, then you should consider war risk cover as part of your marine insurance package. In this post, we outline what marine war insurance is, what it covers—including derelict mines and weapons of war—and why it matters.

What Is Marine War Risk Insurance?

Marine war risk insurance provides protection against risks arising from war, conflict, terrorism, and piracy. It is a vital extension to standard marine insurance, especially for operators navigating high-risk or politically unstable regions.

This type of insurance can apply to all types of marine operations—from single-vessel owners to large international fleets—and covers a wide range of vessels, including:

  • cargo ships
  • tankers
  • fishing boats
  • passenger ferries
  • private yachts

Note: The Joint War Committee (JWC), a body of Lloyd’s and IUA underwriters, designates official war risk zones (JWC Listed Areas), which are critical in determining coverage and premium implications.

What Does Marine War Risk Insurance Cover?

A typical marine war risk policy may include:

Hull Cover
Protection against physical loss or damage to the vessel caused by:

  • Acts of war (declared or undeclared)
  • Strikes, riots, and civil commotions
  • Capture, seizure, arrest, or detainment
  • Weapons of war, including missiles, bombs, derelict mines and torpedoes
  • Piracy (if specifically endorsed)

Cargo Cover
Coverage for loss or damage to goods due to war-related perils. This is typically governed by the Institute War Clauses (Cargo).

Increased Value (IV) / Hull Interest
Additional cover that supplements the insured value of the vessel, ensuring full indemnity in the event of a total loss.

Breach of Warranty Cover
Protection in case a vessel enters a war zone in breach of trading warranties, subject to prior notice and additional premium.

Important: Terrorism and Kidnap & Ransom (K&R) are often excluded from standard war policies and may require separate, specialist policies.

How Does Marine War Risk Insurance Work?

Policies can be structured as:

  • Annual Cover – Ideal for fleets or regular operations through high-risk areas.
  • Voyage-Based Cover – Suitable for one-off transits through designated war zones.

Coverage is typically contains Exclusion Zones – Areas where cover is not automatically granted. These are listed within the current JWC Listed Areas .

Cover for these Specific regions can be “Bought Back” where necessary for individual excluded areas and additional war risk premiums apply.

Note: Crew-related risks are usually handled under separate Personal Accident or K&R policies.

Do I Need Marine War Risk Insurance?

If your operations are limited to low-risk, standard trading routes, war risk cover may not be essential. However, if you operate in or near high-risk waters, it becomes critical.

High Risk Areas for Shipping:

  • Benin
  • Cabo Delgado
  • Eritrea, but only South of 15° N
  • Gulf of Guinea
  • Libya
  • Nigeria
  • Somalia
  • Sudan
  • Togo
  • Sea of Azov and Black Sea waters plus inland waters
  • Indian Ocean, Gulf of Aden and Southern Red Sea
  • Pakistan
  • Iran
  • Iraq, including all Iraqi offshore oil terminals
  • Israel
  • Lebanon
  • Israel
  • Lebanon
  • Iran
  • Iraq, including all Iraqi offshore oil terminals
  • Israel
  • Lebanon
  • Oman (Musandam Governorate)
  • Persian or Arabian Gulf and adjacent waters
  • Saudi Arabia (Gulf coast)
  • Saudi Arabia (Red Sea coast) excluding transits
  • Syria
  • United Arab Emirates
  • Yemen
  • Russia
  • Venezuela, including all offshore installations in the Venezuelan EEZ

 These regions are prone to piracy, terrorism, and geopolitical tensions, increasing the likelihood of vessel attacks or detainment.

Why You Should Consider Marine War Risk Insurance

Standard marine policies typically exclude war-related perils. Without dedicated war risk insurance, you may be exposed to catastrophic losses—including total loss of vessel, cargo, and operational disruption.

War risk insurance provides:

  • Financial protection against high-impact, low-frequency events
  • Compliance with contractual and regulatory requirements
  • Peace of mind when navigating volatile regions

Specialist Marine War Risk Insurance from Everard Insurance Brokers

Everard Insurance Brokers, the specialist marine trading division of Lloyd’s brokers James Hallam Limited, can help you secure tailored war risk insurance solutions.

Whether you’re planning a one-off voyage through a conflict zone or managing a fleet with regular exposure to high-risk areas, we can ensure you have the right protection in place.

Contact us to learn more about our dedicated marine insurance services.

Essential Marina Flooding Preparation and Protection

Essential Marina Flooding Preparation and Protection 1000 628 James Hallam

We recently published a guide to marina and boat yard safety essentials. In this post we will focus on flood prevention for marinas. We will cover some tips on how to prepare for floods, along with some advice on how you can best protect your property in the event of a flood.

Understanding The Flood Risks For Your Marina

Any business that operates on or near water should put measures in place to withstand and recover from all kinds of floods.

Common Sources of Floods

First, you need to understand the possible sources of floods:

  • Adverse Weather – Storms at sea can lead to tidal surges that could overwhelm your facilities. Heavy rain on land could block drainage systems and cause rivers to burst their banks.
  • Water Run-Off – Soil will naturally absorb a certain amount of water. But if soil gets saturated after a period of heavy rain, or as a result of melting ice or snow, then it can lead to standing water and flash floods. This is a greater risk in urban areas, where excessive concrete means there is little soil to absorb the water.
  • Escape of Water – A flood at a marine may not necessarily start with rising water levels. A burst pipe in your facilities, for example, could also lead to costly damages.
  • System Failures – Systems put into place to manage water levels, such as dams, drainage systems, and levees, may fail if they are not maintained correctly.

Preparing For Floods At Your Marina

There are resources that can give you advance warning of weather conditions that could result in flooding:

  • Flood HubThe Flood Hub uses maps from the Environmental Agency to provide five-day flood risk forecasts, along with longer-term risk forecasts.
  • UK Government Flood WarningsYou can sign up for flood alerts by call, text, or email.

Flood Defences For Your Marina

Invest in infrastructure, such as:

  • Breakwaters
  • Flood walls
  • Catch basins
  • Planting trees to act as effective natural breakwaters. As we pointed out above, soil is much more effective at withstanding heavy rains than concrete.

If you do not have the space or the budget to invest in your marina’s flood defence infrastructure, then you could invest in deployable flood defences. These may include:

Make sure anyone who stores their boats at your marina is aware of the risks of rising flood levels. Enforce rules for how people should store their boats when not in use, and how they should secure them to prevent them from drifting away and causing damage in the event of a storm.

Create a Flood Plan and Introduce Staff Training

Your flood plan should outline:

  • Steps everyone onsite should take in the event of a flood
  • Procedures for getting themselves to safety
  • Steps your staff should take to mitigate the potential damage
  • How to protect your most valuable equipment

Remember that the road access to your marina or boatyard may be cut-off or compromised by rising water levels. So as part of your initial risk assessment, identify potential alternative routes to safety.

To make sure your staff are trained on what to do in a flood, you should:

  • Take the time to share your flood plan with all marina staff
  • Add your flood plan to your employee induction process
  • Ensure staff have periodic refresher training

If you are relying on deployable flood defences as part of your flood plan, you should also brief staff on how to rapidly and effectively deploy this equipment when necessary.

Are You Covered For Flood Damage?

Finally, it is important to ensure that your marine insurance policy gives you full cover for flood damage, and other related expenses.

For total peace of mind, your policy should include:

  • Escape of water cover. You may already have cover for flooding caused by heavy rains and tidal surges. But as we pointed out above, some floods are caused by burst pipes and other system failures. Read your policy wording to ensure that you are fully covered for any type of flood, no matter how it started.
  • Business interruption cover. You may be covered for damages to your marine premises and its contents. But make sure you get dedicated business interruption insurance, which can cover your marine or boatyard overheads for as long as it takes for you to recover from the flooding damage.

Maritime Insurance for Marines and Boatyards

Everard Insurance Brokers are the specialist marine trading division of accredited Lloyd’s brokers James Hallam Limited.

We can help you ensure you have the insurance you need to cover your marine and boatyard for all flood risk. We can also provide essential risk management advice to help you ensure you are prepared for floods and other potential setbacks.

Find out more about our dedicated marine insurance services.

Crane Inspection Checklist – Safety and Operational Checks

Crane Inspection Checklist – Safety and Operational Checks 1000 658 James Hallam

Daily safety and operational checks are an essential part of meeting your HSE requirements for managing and operating cranes in offshore environments. In this post we will list some of the daily and periodic checks you should make to help you stay safe and compliant.

Crane Safety Law: What You Need to Know

Two major UK laws apply to the safe operation of cranes in the marine trade:

In addition, the supply and installation of both fixed and mobile cranes and lifting equipment is subject to Offshore Installations (Safety Case) Regulations 2005.

Responsibilities: HSE clarifies that the legal responsibilities for safe lifting operations are often shared between the crane hirer and the crane user. So in a shipyard, for example, both the manager and the crane operator may be responsible for performing all necessary safety and operation checks.

Exceptions: The exception is in situations where managers hire the lifting equipment under a “contract lift”. In this case, the crane hire company may assume certain responsibilities for safely ensuring safe lifting operations.

When Should You Perform Crane Safety Checks?

LOLER guidance specifies that you should perform thorough examinations and inspections at a number of points:

  • Before the equipment is put into service for the first time.
  • After assembly or installation, before the first use.

If the crane is exposed to conditions that might result in deterioration, then it should be thoroughly examined:

  • At least once every 12 months.
  • Immediately following scenarios that may jeopardise the safety or integrity of the equipment.

You can read the full LOLER guidance for ongoing safety inspections.

In addition to these routine checks, daily safety and operational checks can help you mitigate and manage most of the risks associated with using offshore cranes.

Crane Inspection Checklist: Daily Safety and Operational Checks

  • Visual Check – Look for signs of damage or wear on the crane’s exterior, paying particular attention to the wiring, the cables, the hydraulic systems, and the boom and jib.
  • Area Checks – Make sure that nobody is working on the crane, or on its runway travel area. Also check the areas where you will be picking up and setting down loads for obstructions and other potential hazards.
  • Fluid Levels – Check the levels of the crane’s engine oil, hydraulic fluids, and coolant. Look for any signs of leaks, and ensure that all moving parts are properly lubricated.
  • Controls and Safety Devices – Make sure all of the crane’s control mechanisms move smoothly, and that everything responds as you need it to. Check the brake pads for signs of wear and tear. Also check the crane’s safety devices, including the anti-block systems, the load movement indicators, and the emergency stop systems.
  • During Operation – Make sure your load does not exceed your crane’s lifting capacity, and look for any signs of swaying or shifting that might suggest instability. Also keep an eye on your ropes, wires, and hooks for signs of fraying or other damage.
  • Post Operation – Perform another visual check for signs of wear and tear, again paying particular attention to the wiring, the cables, the hydraulic systems, and the boom and jib. Also take steps to secure the crane, through engaging the parking brake, powering down the control systems, and securely storing any loose tools or equipment.

Please note: the checklist is not exhaustive. Head here for detailed HSE guidance on the safe use of offshore lifting equipment.

Crane Safety Documents and Records

Design a crane safety checklist document for your boatyard or shipyard. This way, you can ensure:

  • Every necessary safety check is completed every day
  • You have a physical record of the steps you took to manage risks for compliance

Make a note of any possible defects or other risks you identify over the course of your safety checks, and take steps to mitigate these risks as soon as possible. Ideally, you should not use the crane again until you have adequately addressed any issues you find.

We Can Help You Ensure You Are Fully Covered For All Marine Safety Risks

Under UK law, you are required to carry out certain routine safety checks on all offshore lifting equipment. If you forego these checks, and something goes wrong, then you could be liable for all resulting damage and loss.

Everard Insurance Brokers are the specialist marine trading division of James Hallam Limited who are accredited Lloyd’s brokers. We can help you meet your risk management obligations while also helping you find comprehensive marine insurance that will cover you for all possible risks.

Find out more about our specialist marine insurance services.

 

Guide to Recruiting Temporary Staff in Marine Trades

Guide to Recruiting Temporary Staff in Marine Trades 1000 750 James Hallam

Temporary staff drive both the recreational and the commercial marine trades. If you are looking to hire some temporary staff for your marine operations, in this post we will share some best practice tips for finding the high quality help you need.

We will also discuss the sort of qualities you should look out for in your temporary staff, along with some of the steps you should take to keep things as safe, compliant, and efficient as possible.

Why Do Marine Trades Rely on Temporary Staff?

In the recreational marine trade, temporary staff can help fill shortages in the workload during high seasons, removing the need to employ full-time staff all year round.

In the commercial marine trade, the nature of certain contracts and charters make temporary staff a necessity. A flexible workforce with specialised expertise that is capable of rapid deployment can help a commercial marine business meet short-term staffing needs while avoiding long-term pay commitments.

Effective Strategies For Recruiting Temporary Staff in Marine Trade

Recruit all-year round
Do not leave recruitment to the last minute, and do not just wait until the start of the high season, when the job market is at its most competitive. If you only recruit when you are desperate for help, then you are less likely to make good appointments, and more likely to make bad hires through rushed decisions.

Instead, aim for a year-round recruitment effort, so that you will always have a pool of talented candidates to choose from.

Look for specialist marine recruiters
Avoid the general job sites, as they may not understand the necessary qualifications or regulations necessary for marine trade recruitment. Instead, look for a recruiter that specialises in the marine trade. They may even pre-vet their candidates, so you can be sure that anyone you appoint will be fully qualified for the role.

Offer an attractive package
Do not just assume that temporary staff will want to work for you. The marine trade job market is highly competitive, so you need to give candidates and recruiters a reason to work with you. Offering good renumeration with attractive benefits is one thing. But it is just as important to treat your temporary staff just as well as you would your permanent staff. If word gets out that you are not a good employer, then you will always struggle to recruit.

Staying Safe and Compliant With Temporary Staff

  • Skills and Qualifications – Do not just recruit a workforce of generalists. Go for specialists instead, and list the specific skills and qualifications required for every role you are looking to fill.
  • Right to Work – Make sure that every member of staff you recruit has the right to work in whichever countries you operate in. Specialist marine recruitment agencies should carry out pre-screening checks to help with this.
  • Training and Onboarding – Your temporary staff may be skilled and qualified to carry out their appointed roles, but you should still give them essential training on health and safety at sea, along with the various emergency procedures you operate on your vessel.
  • Insurance – Do not assume that your current marine insurance will cover all of your temporary staff for all risk, and do not assume that any third party agency insurance will cover them either. Contact your insurer for more information, and invest in extra cover if necessary.

We Can Help You Ensure You Are Fully Covered To Recruit Temporary Marine Staff

Everard Insurance Brokers are the specialist marine trading division of James Hallam Limited who are accredited Lloyd’s brokers. We have a deep understanding of every aspect of the maritime industry, and the various insurance implications. We can help you ensure you have comprehensive marine insurance in place to cover all the risks associated with recruiting temporary staff.

Find out more about our specialist marine insurance services.

Freeholder Responsibilities to Leaseholders

Freeholder Responsibilities to Leaseholders 1000 667 James Hallam

If you are a freeholder, then you have certain legal responsibilities to your leaseholders. In this post we will outline your responsibilities as a freeholder, so you can ensure you stay compliant.

What Are My Responsibilities as a Freeholder?

Freeholders own a plot of land, along with any structures located on this land. You may choose to rent this property to leaseholders, and if you do so, you will take on certain legal responsibilities. These include:

  • Repairs and maintenance of structures
  • Keeping communal areas clean
  • Keeping records
  • Arranging insurance

In this post, we’ll expore each of these in more detail.

For more information about your legal obligations as a freeholder, see the Landlord and Tenants Act 1985 and the Landlord and Tenants Act 1987.

Repairs and Maintenance of Structures

The freeholder is generally responsible for maintaining the buildings on their land, while arranging for any necessary structural repairs. This will include the building’s roof and guttering, along with any communal areas such as hallways or staircases.

Freeholders may also be responsible for arranging interior and exterior painting and decorating. And whenever any works are carried out, the freeholder will be responsible for liaising with contractors.

Do Freeholders Have to Pay for Repairs?
Note that the freeholder is only responsible for arranging repairs. You do not necessarily have to pay for them. Some freeholders choose to pass on the cost of repairs to their leaseholders.

Keeping Communal Areas Clean

Your property may have numerous communal areas, including:

  • stairways
  • hallways
  • lifts
  • doors
  • shared kitchens
  • shared bathrooms
  • shared living rooms

In any case, the freeholder is responsible for maintaining these communal areas, which includes keeping them clean in line with relevant health and safety regulations. Most freeholders will apply a service charge in order to fund this ongoing maintenance.

The freeholder will also be chiefly responsible for maintaining any outdoor areas, such as gardens and car parks.

Keeping Records

Freeholders are responsible for setting, collecting, and allocating ground rent and, as we mentioned above, service charges.

Leaseholders have a legal right to enquire about these charges, and they can challenge certain charges if they feel they are unfair.

With this in mind, freeholders should keep detailed records of how they calculate their charges, and how they spend them. They should outline these calculations in the leasing agreement, so that the leaseholder can approve of them. And they should deliver routine management reports to keep their leaseholders updated.

Arranging Insurance

Finally, as the owner of the structures on their property, the freeholder is responsible for arranging for building insurance.

Once again, the responsibility only extends to arranging for this cover. Many freeholders pass on the costs of the cover to their leaseholders.

Though as we mentioned above, freeholders must be transparent about their insurance arrangements. Leaseholders have a legal right to enquire about the cover they are paying for, and they can challenge the freeholder if they feel they are being charged too much.

Specialist Insurance Services For Freeholders From James Hallam

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your assets.

If you are a freeholder, we can help you get the specialist cover you need at a competitive price, whether you are leasing to private tenants or businesses.

Find out how we can help you today.

What Level of Professional Indemnity Insurance Do I Need?

What Level of Professional Indemnity Insurance Do I Need? 800 533 James Hallam

When you take out a professional indemnity insurance policy, you will be asked to choose your level of cover. And you might wonder: How much professional indemnity insurance do I need?

In this post we will outline the key considerations that will help you determine what level of professional indemnity insurance is right for you.

What Does Professional Indemnity Insurance Cover?

If you provide specialist services, then professional indemnity insurance will cover you and your clients for any financial losses that may occur as a result of your work.

Most professional indemnity insurance policies will cover claims involving:

  • Negligence and dishonesty
  • Breach of duty of care
  • Breach of intellectual property rights
  • Data loss
  • Breach of confidence
  • Defamation and libel

How to Calculate What Level of Professional Indemnity Insurance You Need

There are a number of key considerations that will help you determine how much professional indemnity insurance you should get, including:

  • The services you provide
  • The sector you work in
  • How much your contracts are worth
  • Legal requirements
  • Type of Professional Indemnity Policy

Below we will outline each of these considerations and how they can affect what level of professional indemnity insurance you need.

What Services Do You Provide?

The services you provide, and the possible risks associated with them, are known as your liability.

Think about what could go wrong, and about how much it would take to fix any issues. But bear in mind that professional indemnity insurance needs to cover legal fees alongside the costs of correcting any issues.

Also consider your turnover. If you work for a large number of smaller clients, then you may be more likely to face a claim than a professional who only manages a handful of clients. But if you do work with a small number of high-value clients, then the potential cost of any claim could be higher.

What Sector Do You Work In?

Some sectors are more tightly regulated than others, which often means that any potential mistakes can be a lot more costly. If you are working in the financial or IT sector, for example, you will likely need more professional indemnity insurance than someone working in graphic design.

Also think about the type of clients you work with. Small businesses may hesitate to make a claim should something go wrong. But large multinational companies will have dedicated legal departments and teams of corporate lawyers. If they feel they have a cause to make a claim against you, then they absolutely will. And their legal fees will not be cheap.

How Much Are Your Contracts Worth?

Consider the average value of your contracts, projects, and fees. Also think about your clients’ expectations. As a result of using your services, are they expecting to cut costs, or boost their revenue?

When it comes to professional indemnity insurance claims, the cost of the claim will rarely be the same as the amount your client paid you. As we outlined above, you may also be liable to pay legal fees. But beyond this, your client may claim for their total loss. In some industries, this can result in a six figure claim.

Do You Have a Legal Requirement to Have Professional Indemnity Insurance?

In some industries, there may be a legal or regulatory requirement to get a certain level of professional indemnity insurance. Accountants, for example, need professional indemnity insurance as a condition of their ACCA membership.

Also, certain clients may implement a contractual requirement to get a certain level of professional indemnity insurance.

What Type of Professional Indemnity Insurance Policy Is It?

Professional indemnity insurance policies can either provide cover “in the aggregate” or for “any one claim”:

  • In the aggregate: This means that the policy’s cover limit will apply to all claims made against you in the policy period.
  • Any one claim: This means that you will have the same policy cover limit for an unlimited number of claims in the policy period.

For example, say you take out £300,000 professional indemnity insurance cover. A client makes a claim against you, resulting in £200,000 of costs. Your policy will cover you for these costs, no matter what type of policy you have.

But what happens if you face more than one claim in the same policy period? If you have an aggregate policy, then you may not have enough to cover you for any subsequent claims. But if you have an any one claim policy, you will have £300,000 worth of cover for every possible claim you face in the policy period.

So, check whether the policy will be in the aggregate, or for any one claim. If it is in the aggregate, and you work in a high-risk industry with high-value contracts, then you may need more professional indemnity insurance cover than you think.

What Level of Professional Indemnity Insurance Do I Need?

In short, you should get as much professional indemnity insurance as you can afford. This is particularly important if you work in a regulated sector, with high value contracts, or with large multinational companies.

Remember that your professional indemnity insurance must cover your client’s legal fees as well as their losses. And remember that you may have to pay for a client’s total loss, and not just the amount they paid you.

Get Advice on Your Insurance Requirements from our Friendly Team

If you are still unsure as to what level of professional indemnity insurance you need, we are here to help. We can advise you on your cover requirements, and we can help you get the cover you need at a competitive price.

Find out how we can help you today.