The landscape of patient care is evolving rapidly, with a notable rise in utilising technology for the delivery of regulated services. Particularly evident during crises, there’s a growing reliance on digital health solutions (such as AI, telehealth, telecare, telemonitoring, e-medicine, e-health, and mobile health), ensuring uninterrupted healthcare services.

While Digital Healthcare offers various benefits, providers must comprehend digital-related risks, including gaps in their operational models, and partner with insurers adept at managing these risks. This ensures focus on patient-centric priorities like quality and efficiency in digital care services.

Key risk areas include:

• Privacy and Regulatory Issues in Wearable Health Technology
• Shifting relationships among healthcare entities
• Remote diagnosis challenges
• Software failures
• Coverage nuances like CNSGP
• Patient perception issues

Increasing risks like cyber threats and partnership liabilities, along with NHS England’s influence on patient protection, underscore the need for robust risk management solutions tailored for healthcare organisations.