Digital Healthcare

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.


Digital Healthcare

The landscape of patient care is evolving rapidly, with a notable rise in utilising technology for the delivery of regulated services. Particularly evident during crises, there’s a growing reliance on digital health solutions (such as AI, telehealth, telecare, telemonitoring, e-medicine, e-health, and mobile health), ensuring uninterrupted healthcare services.

While Digital Healthcare offers various benefits, providers must comprehend digital-related risks, including gaps in their operational models, and partner with insurers adept at managing these risks. This ensures focus on patient-centric priorities like quality and efficiency in digital care services.

Key risk areas include:

  • Privacy and Regulatory Issues in Wearable Health Technology
  • Shifting relationships among healthcare entities
  • Remote diagnosis challenges
  • Software failures
  • Coverage nuances like CNSGP
  • Patient perception issues

Increasing risks like cyber threats and partnership liabilities, along with NHS England’s influence on patient protection, underscore the need for robust risk management solutions tailored for healthcare organisations.

Who can we cover?

Any company delivering healthcare services electronically, including but not limited to telemedicine platforms and providers, mHealth apps, remote patient monitoring tools, artificial intelligence, ePharmacies and eHealth research involving data collection and analysis.

What does it cover?

  • Entity
  • Clinical and Non Clinical Staff
  • Cyber Liability
  • 24/7 Clinical and Medicolegal helplines
  • Disciplinary Defence including GMC/CQC inquiries Runoff Coverage
  • Directors & Officers/Partnership Liability

Major factors impacting pricing encompass risk management and incident/practice management to mitigate potential claims. However, our paramount focus lies in comprehensively grasping your business operations and endeavours.

For more information:
Call Tom Hester on 07525 722114 or email tom.hester@jameshallam.co.uk

Areas of Expertise

Education

Manual Handling & NBE Members

Massage & Fitness

Medical liability insurance

Office & Surgery

Other Therapies

Partners & Associations

UKSCA

College of Paramedics

ACPAT

Move It or Lose It

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Charly Winder

Divisional Director

Charly started her insurance career back in the late 90s working as a general insurance Account Executive. Following the acquisition of the business to James Hallam in 2005 Charly helped establish an SME team and assisted with development for the group. With a keen interest in the Healthcare sector Charly saw an opportunity to establish a new team in 2015 which has since grown to a team of 14 full time staff members with expertise across all areas of Health services.

T: 01923 298422
M: 07739 615920
charly.winder@jameshallam.co.uk

Asgar Hassanali

Client Director, ProMed

Asgar joined James Hallam over seven years ago, embarking on a new adventure after being part of the leadership teams that contributed to the establishment of Howden Medical Insurance Services in 2004 and Lockton Healthcare in 2010. His journey eventually led him to us.

During his time with us, Asgar, in collaboration with Charly, has played a pivotal role in the substantial growth of ProMed within the Healthcare Liability Sector, both in the London Market and beyond.

Beyond his insurance endeavours, Asgar has applied his expertise to assist healthcare organizations. This includes a significant role on the Board of Get Well UK,; he also contributed to research on adverse events and risks within healthcare for the NCOR studies, among other initiatives.

In his personal life, Asgar enjoys spending quality time with his family and tending to his energetic young dog. He is also actively engaged with 615 Gliding Squadron, where he manages cadet training in the London and Southeast region.

T: 0207 977 7874
asgar.hassanali@jameshallam.co.uk

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