A Heartwarming Partnership in Action
We’re delighted to share a heartwarming story that perfectly captures what can be achieved when collaboration, understanding and a little determination come together.
Protecting Seals During Pupping Season
One of our valued insurance partners, ERS, has created a fantastic video showcasing the incredible work of the volunteers at Friends of Horsey Seals. The charity works tirelessly to protect the local seal population, particularly during the busy pupping season, when extra care and vigilance are essential.

Why the Quad Bike Is Essential
A key part of their work relies on a quad bike, which allows volunteers to transport vital equipment across the beach and safely assist seals when needed. Without it, reaching the animals quickly and efficiently would be a real challenge.
Finding the Right ATV Insurance Solution
From our perspective, the risk didn’t immediately sit within the typical scope of our agricultural ATV/RTV scheme. However, rather than stopping there, Chelsea Chatfield from our Personal Lines team took the time to truly understand the charity’s needs and the importance of being able to use the ATV on the beach in support of their work.
A Team Effort to Deliver the Right Outcome
That understanding opened the door to a productive conversation with ERS underwriters. By working together, we were able to agree suitable terms and ensure the charity had the cover they needed to continue their invaluable efforts.
It was especially rewarding to hear Friends of Horsey Seals personally thank Chelsea during the marketing call, sharing how thrilled they were with the support provided. Having the ATV properly insured will make a meaningful difference throughout the pupping season, enabling volunteers to protect the seals more effectively and with greater ease.
A special well done also goes to our Personal Lines Schemes team in Ipswich. Claire Moore, Team Manager, highlights that the team pride themselves on taking the time to understand each customer’s unique needs and delivering a friendly, personal service that builds trust and long-lasting relationships.
Here to Help with Your ATV Insurance Needs
If you have any ATV insurance requirements, our team would be delighted to help. Get in touch to find out how we can support you with your specialist or non-standard ATV insurance.
T: 01473 343390