Hospitality and Travel Risk Management

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Risk management
for the hospitality
and travel
industries

We pride ourselves on being able to offer a comprehensive range of tailored risk management services which will assist all hospitality businesses in achieving legal compliance, meet insurer expectations as well as satisfying best practice.

Our team of qualified consultants are all multidisciplined, highly professional and benefit from over 30 years’ experience in the industry.

Core areas of cover

We are able to focus on specific risk concerns or offer a review of all areas of non-compliance supported by comprehensive reporting that detail the required solutions in order to meet expectations.

  • Property management
  • Health and safety
  • Fire safety
  • Food safety
  • Crisis management

Consultancy services

Our policy is always to undertake the identification process first as it is essential that the consultancy services provided are directed at the greatest areas of need, and relevant to the needs of the business.  Our experience and understanding of the hospitality sector have allowed us to identify areas of greatest concern and develop specific risk management products to address the problems.

We pride ourselves in understanding the industry and its various departments which will need their own specific policies, procedures, training, audits and risk assessments.

Risk Proof

As your go-to for property management, health and safety, fire safety and food safety, ‘Risk Proof’ is a one-stop for standardising everything, from risk assessments to audits, making checklists to managing accidents. Our award-winning software puts the future of risk management in your hands, in real time. Click, tick, done.

We will also provide comprehensive audits to support the system.

Risk Proof will help defend more claims as well as managing your business more effectively from both a best practice and compliance perspective.

We are here to help.
Call us on 0207 977 7856 or email david.noble@jameshallam.co.uk

Meet your team leaders

David Noble

Director of Hospitality and Travel
M: 07818 036566
Email David

Nick Maddox

Hospitality Head of Risk
M: 07876 204692
Email Nick

Testimonials

Latest Insights

A Hoteliers Guide to Managing Risk 600 400 James Hallam

A Hoteliers Guide to Managing Risk

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How Travel Agents Can Offer More Sustainable Travel Options 500 220 James Hallam

How Travel Agents Can Offer More Sustainable Travel Options

In late 2024, Booking.com surveyed nearly 28,000 travellers who planned to travel for business or leisure over the next couple…

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Future Trends and Predictions for the Travel Industry in 2025 500 310 James Hallam

Future Trends and Predictions for the Travel Industry in 2025

In this post we will share some of the trends that could shape the travel industry in 2025 and beyond.…

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Tourism Destinations and the Impact of Climate Change 500 334 James Hallam

Tourism Destinations and the Impact of Climate Change

In this post we will assess how climate change might affect the tourism industry. We will also discuss some precautions…

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Risks for Travel and Tourism Industry Going Into 2025 500 334 James Hallam

Risks for Travel and Tourism Industry Going Into 2025

How will the travel and tourism industry react to the challenges and opportunities that 2025 might bring? In this post,…

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Common GDPR Challenges for Travel Agents and Travel Operators 800 450 James Hallam

Common GDPR Challenges for Travel Agents and Travel Operators

Since 2018, the General Data Protection Regulations (GDPR) have governed how businesses collect, store, and transfer personal data. These regulations…

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Nigel Roberts

Executive Director – Head of London Markets

Nigel started his career with a traditional Marine Lloyd’s Broker in the late 1970s and with a break of 5 years around 2000 when he worked in the UK Commercial Insurance Retail markets, he has spent the rest of his career dedicated to marine insurance and reinsurance clients. The 15 years prior to joining Everard in March 2021 he held positions as Managing Director and Deputy CEO of two Lloyd’s brokers. Nigel has dealt with all classes of the transportation chain and specialises in Hull & Machinery, Protection & Indemnity and water’s edge industries including Ports, Terminals, Shipbuilding and repair yards.

T: 0207 977 7841
M: 07518 913404
nigel.roberts@everardinsurance.co.uk

Justyn Lemar

Marine Trades Division Manager

Justyn started in the Insurance Industry in 1998 as a general insurance broker before progressing into an account executive. Between 2003 and 2007 he broadened his insurance knowledge and took up an underwriting role. Justyn joined Everard insurance brokers in 2014 as an account executive and was appointed Marine Trades manager in 2017. He specialises in Marine Property & Plant, Marine Engineering, Marine Equipment, Marine Liabilities, Marinas & Harbours. Underwriting renewals and new business for our retail division including referrals. He manages and provides insurance solutions for wholesale brokers. Justyn has overall responsibility for the binding authority and is coverholder on behalf of a leading Marine Liability Lloyds syndicate. Justyn services marine trade clients in the UK, EU and Internationally.

T: 01732 224698
M: 07837 006962
justyn.lemar@everardinsurance.co.uk

Brendon Ladner

Marine Small Craft Division Manager

Brendon has worked in the insurance industry since 2013 when he started at a national brokers servicing private clients. Brendon then went onto work for a local broker in 2016 who specialised in marine insurance, predominantly small craft. Having lived near to the Fishing Port of Newlyn his whole life, Brendon grew up with a passion of the fishing industry and so the new role seemed a perfect fit due to the amount of fishing boats insured. This broker was acquired by James Hallam, the parent company of Everard in May 2021 and combining the knowledge of the two companies was fundamental in creating a new Small Craft Division which Brendon now heads up. His team will look for quotes on any vessel including private & pleasure, fishing, any other commercial, both in the UK and Internationally.

T: 01736 805004
brendon.ladner@everardinsurance.co.uk