Hospitality and Travel

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Insurance and
risk management
for the hospitality
and travel
industries

“We are one of the UK’s leading suppliers of insurance and risk management to the hospitality and travel industries and provide a comprehensive range of products and services. As industry specialists we speak your language so understand your unique business needs.”

David Noble
Hospitality & Travel Director

We establish close relationships with your team on many layers, so we understand how your business operates. This enables us to provide our best service, so we can help you identify, eliminate, mitigate or insure risk.

Expert advice for the hospitality and travel industries

Insurance for the Hospitality Industry

We provide risk assessment, insurance design, insurance placing, on-going programme services and claims handling. We also provide on-site and remote risk management support including access to our Risk Proof software.

Insurance for the Hospitality Industry
Risk Management

We carry out expert risk identification, evaluation, and treatment services for the hospitality, travel, and leisure sectors. We’re committed to helping you achieve true value and total peace of mind. This means we approach our risk management from a financial perspective – not just from an insurance perspective.

Find out more
Insurance for the Travel Industry

We provide tailored insurance packages to UK travel businesses. We act as the trusted insurance brokers to ABTA and AITO, and we have close partnerships with Advantage, ABTOI, and ITT. Though we work with many large travel companies, we also provide high quality services to numerous independent travel operators.

Insurance for the Travel Industry
Claims

If you ever need to make a claim on your policy, we are here for you. We will liaise with individuals from across your organisation, as well as loss adjusters and insurers, to ensure you get a fair settlement as quickly and conveniently as possible.

Find out more
We are here to help.
Call us on 0207 977 7856 or email david.noble@jameshallam.co.uk

Meet your team leaders

David Noble

Director of Hospitality and Travel
M: 07818 036566
Email David

Vito Sepe

Client Director
M: 07929 754132
Email Vito

Nettie Sibree Lait

Divisional Director
M: 07795 564651
Email Nettie

Nick Maddox

Hospitality Head of Risk
M: 07876 204692
Email Nick

David McGregor

Client Director
T: 0203 967 1923
Email David

Testimonials

The James Hallam team are passionate about hotels and they have maintained an exceptional level of service throughout our long association.

Sarah-Jayne Reynolds
Lucknam Park

The James Hallam team have provided us with insurance & risk management advice for over 25 years. They understand not only our business but the hotel industry in general and this places them in a unique position within their sector. Their attention to detail and personal service aligns their philosophy with our own.

Graham C Bateman
Elite Hotels

James Hallam provide a excellent service in regard to our insurance needs through their knowledge and understanding of the Hospitality industry being experts in this sector. It is a pleasure to work with them.

Paul Corrett
Big Easy Restaurants Ltd

James Hallam insurance brokers have enabled us to obtain improved cover at a lower cost and their standard of service is excellent.

Robert White
Sutton Hotels Ltd

I have worked with David Noble and his team since 2001 and they have helped my business through the ups and downs of the insurance market. It is reassuring to know that we are with an industry specialist.

Ben Miller
Durrants Hotel

We work with James Hallam because they are industry specialists so they help us mitigate many of the risks faced by a hotel. We also have confidence that they are providing us with the widest cover available so our business is fully protected.

Stuart Proctor
The Stafford Collection

Hospitality & Travel

Insurance for the Hospitality Industry

Insurance for the Travel Industry

Risk Management

Claims

Other business solutions

Corporate

Healthcare & Protection

Marine

ProMed

Sport

Real Estate & Construction

Event Sector

Public Sector

Risk Management

Local Council

SME

Hospitality & Travel

Professional Risks

International Business

Vehicle Dismantlers

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David Noble

Director of Hospitality and Travel

David has been the Director of Hospitality and Travel since 2009.

Starting his insurance career at Landau Manson in 1989, David became a Director in 1998 and its Managing Director in 2006. In 2009, he facilitated its successful sale to the Seventeen Group and is a main board Director of James Hallam.

Passionate about the hospitality sector, David was a trustee of the Springboard Charity for 10 years, helping disadvantaged people into careers into hospitality, attracting talent and promoting the industry as great place to work. He has further supported the likes of Hospitality Action and Master Innholders by undertaking activities such as treks to China, Nepal and Peru and cycling to the Cotswolds, Paris and Champagne raising significant monies for charity.

David believes in continuous learning and setting goals in both his business and personal life. This was developed from his time as a member of the Academy of Chief Executives.

M: 07818 036566
david.noble@jameshallam.co.uk

Vito Sepe

Client Director

Vito has worked for James Hallam Travel and Tour for over 30 years and was instrumental in the setup of travel schemes following the introduction of package travel regulations in 1992.  He provides consultancy to ABTA, AITO, ITT and ABTOI and is a keen supporter of the Family Holiday Association and ABTA Lifeline.

M: 07929 754132
vito.sepe@jameshallam.co.uk

Nettie Sibree Lait

Divisional Director

Nettie joined David Noble at Landau Manson in 1992 as a Claims Handler and has continued her career working in various different roles, either alongside or for David for over 30 years. Following the sale of Landau Manson to James Hallam in 2009, Nettie worked as a Senior Account Executive in the Corporate Client Division before returning to David’s team as Client Advisor Team Leader in 2021.

In 2023 Nettie was promoted to Divisional Director in order to support David’s vision and investment in the Hospitality and Travel Sector, along with ensuring the team’s commitment in the provision of an unparalleled service to our Clients.

M: 07795 564651
nettie.sibree-lait@jameshallam.co.uk

Nick Maddox

Hospitality Head of Risk

Nick is the Head of Risk at James Hallam Hospitality and Leisure, who specialise in providing insurance and risk management to the hospitality sector. His role takes him across the UK working extensively with a wide range of hotel properties to ensure that they are able to fully comply with their statutory obligations, meet complex insurer requirements, as well as seeking to achieve best practice.

M: 07876 204692
Nick.Maddox@jameshallam.co.uk

David McGregor

Client Director

David and his team joined James Hallam in 2023 following the purchase of McGregor Insurance Services.
Starting his career as a Lloyd’s broker, he was a main board Director of Butcher Robinson & Staples International for 14 years before setting up his own business in 2003.

He has specialised in the insurance of Travel companies and Travellers for over 30 years. David is a expert in Package Travel Regulation Liability, Financial Protection and Travel Insurance for business and leisure trips. He has a deep understanding of Travel companies having spent some time running the Health & Safety and Supplier Contracting team of a major UK Tour Operator.

T: 0203 967 1923
David.McGregor@jameshallam.co.uk

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