Hospitality and Travel

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Insurance and
risk management
for the hospitality
and travel
industries

“We are one of the UK’s leading suppliers of insurance and risk management to the hospitality and travel industries and provide a comprehensive range of products and services. As industry specialists we speak your language so understand your unique business needs.”

David Noble
Hospitality & Travel Director

We establish close relationships with your team on many layers, so we understand how your business operates. This enables us to provide our best service, so we can help you identify, eliminate, mitigate or insure risk.

Expert advice for the hospitality and travel industries

Insurance for the Hospitality Industry

We provide risk assessment, insurance design, insurance placing, on-going programme services and claims handling. We also provide on-site and remote risk management support including access to our Risk Proof software.

Risk Management

We carry out expert risk identification, evaluation, and treatment services for the hospitality, travel, and leisure sectors. We’re committed to helping you achieve true value and total peace of mind. This means we approach our risk management from a financial perspective – not just from an insurance perspective.

Insurance for the Travel Industry

We provide tailored insurance packages to UK travel businesses. We act as the trusted insurance brokers to ABTA and AITO, and we have close partnerships with Advantage, ABTOI, and ITT. Though we work with many large travel companies, we also provide high quality services to numerous independent travel operators.

Claims

If you ever need to make a claim on your policy, we are here for you. We will liaise with individuals from across your organisation, as well as loss adjusters and insurers, to ensure you get a fair settlement as quickly and conveniently as possible.

We are here to help.
Call us on 0207 977 7856 or email david.noble@jameshallam.co.uk

Meet your team leaders

David Noble

Director of Hospitality and Travel
M: 07818 036566
Email David

Vito Sepe

Client Director
M: 07929 754132
Email Vito

Nettie Sibree Lait

Divisional Director
M: 07795 564651
Email Nettie

Nick Maddox

Hospitality Head of Risk
M: 07876 204692
Email Nick

David McGregor

Client Director
T: 0203 967 1923
Email David

Testimonials

Latest Insights

A Hoteliers Guide to Managing Risk 600 400 James Hallam

A Hoteliers Guide to Managing Risk

For hoteliers, providing exceptional guest experiences is the top priority. However, ensuring the safety of both guests and staff, protecting…

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How Travel Agents Can Offer More Sustainable Travel Options 500 220 James Hallam

How Travel Agents Can Offer More Sustainable Travel Options

In late 2024, Booking.com surveyed nearly 28,000 travellers who planned to travel for business or leisure over the next couple…

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Future Trends and Predictions for the Travel Industry in 2025 500 310 James Hallam

Future Trends and Predictions for the Travel Industry in 2025

In this post we will share some of the trends that could shape the travel industry in 2025 and beyond.…

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Tourism Destinations and the Impact of Climate Change 500 334 James Hallam

Tourism Destinations and the Impact of Climate Change

In this post we will assess how climate change might affect the tourism industry. We will also discuss some precautions…

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Risks for Travel and Tourism Industry Going Into 2025 500 334 James Hallam

Risks for Travel and Tourism Industry Going Into 2025

How will the travel and tourism industry react to the challenges and opportunities that 2025 might bring? In this post,…

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Common GDPR Challenges for Travel Agents and Travel Operators 800 450 James Hallam

Common GDPR Challenges for Travel Agents and Travel Operators

Since 2018, the General Data Protection Regulations (GDPR) have governed how businesses collect, store, and transfer personal data. These regulations…

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Nigel Roberts

Executive Director – Head of London Markets

Nigel started his career with a traditional Marine Lloyd’s Broker in the late 1970s and with a break of 5 years around 2000 when he worked in the UK Commercial Insurance Retail markets, he has spent the rest of his career dedicated to marine insurance and reinsurance clients. The 15 years prior to joining Everard in March 2021 he held positions as Managing Director and Deputy CEO of two Lloyd’s brokers. Nigel has dealt with all classes of the transportation chain and specialises in Hull & Machinery, Protection & Indemnity and water’s edge industries including Ports, Terminals, Shipbuilding and repair yards.

T: 0207 977 7841
M: 07518 913404
nigel.roberts@everardinsurance.co.uk

Justyn Lemar

Marine Trades Division Manager

Justyn started in the Insurance Industry in 1998 as a general insurance broker before progressing into an account executive. Between 2003 and 2007 he broadened his insurance knowledge and took up an underwriting role. Justyn joined Everard insurance brokers in 2014 as an account executive and was appointed Marine Trades manager in 2017. He specialises in Marine Property & Plant, Marine Engineering, Marine Equipment, Marine Liabilities, Marinas & Harbours. Underwriting renewals and new business for our retail division including referrals. He manages and provides insurance solutions for wholesale brokers. Justyn has overall responsibility for the binding authority and is coverholder on behalf of a leading Marine Liability Lloyds syndicate. Justyn services marine trade clients in the UK, EU and Internationally.

T: 01732 224698
M: 07837 006962
justyn.lemar@everardinsurance.co.uk

Brendon Ladner

Marine Small Craft Division Manager

Brendon has worked in the insurance industry since 2013 when he started at a national brokers servicing private clients. Brendon then went onto work for a local broker in 2016 who specialised in marine insurance, predominantly small craft. Having lived near to the Fishing Port of Newlyn his whole life, Brendon grew up with a passion of the fishing industry and so the new role seemed a perfect fit due to the amount of fishing boats insured. This broker was acquired by James Hallam, the parent company of Everard in May 2021 and combining the knowledge of the two companies was fundamental in creating a new Small Craft Division which Brendon now heads up. His team will look for quotes on any vessel including private & pleasure, fishing, any other commercial, both in the UK and Internationally.

T: 01736 805004
brendon.ladner@everardinsurance.co.uk