Emergency Claims Contacts

If you need to urgently report your claim out of hours, please contact your insurer directly. Details will be in your policy documents but some emergency claims contacts for major insurers can be found below.


Commercial Claims

  • Allianz Insurance
    Arch Insurance (UK)
    Aviva Insurance
    Axa Insurance

    Commercial Property Claims:
    0344 412 9988

    Liability Claims:
    0344 893 9500

    Motor Claims:
    0370 606 4912

    Motor Claims:
    0333 207 2262

    Property & Liability Claims:
    0345 258 3880

    Commercial Property Claims:
    0345 030 8618

    Liability Injury Claims:
    0345 300 7586

    Motor Claims:
    0800 246 876

    Commercial Property Claims:
    0345 600 2716

    Liability Claims:
    0345 600 2716

    Motor Claims:
    0370 900 1753

    Chubb European Group SE
    Ecclesiastical Insurance
    Hiscox Undewriting
    NIG

    All Claim Types:
    0345 841 0059

    All Claim Types:
    0345 603 8381

    Property & Liability Claims:
    01206 733899

    Professional Indemnity Claims:
    01206 773783

    Commercial Property Claims:
    0345 246 5602

    Liability Claims:
    0345 246 5604

    Motor Claims:
    0345 300 4644

    NMU
    QBE
    Royal & Sun Alliance
    Travellers Insurance

    All Claim Types:
    0161 236 3380

    Commercial Property Claims:
    0800 085 3187

    Liability Claims:
    0800 876 6399

    Motor Claims:
    0808 100 8181

    Commercial Property Claims:
    0330 102 4100

    Liability Property Claims:
    0330 102 4257

    Motor Claims:
    0330 100 0565

    All Claim Types:
    0800 587 8388

    Touchstone Underwriting
    Zurich Insurance

    All Claim Types:
    01923 298431

    Commercial Property Claims:
    0800 028 0337

    Liability Injury Claims:
    0800 783 0690

    Fleet Motor Claims:
    0800 302 9055


Personal Claims

  • Ageas
    Aviva
    AXA
    Brit

    Motor Claims:
    0345 122 3018

    Home Claims:
    0345 122 3019

    Motor Claims:
    0345 030 6925
    0800 056 2584 HNW Only

    Home Claims:
    0800 056 2579 HNW Only

    Travel Claims:
    01603 208 044

    Motor Claims:
    0345 608 0230

    Home Claims:
    0330 024 6843

    Home Emergency:
    0330 024 6843

    All Claim Types:
    0345 646 0601

    Cherish
    Chubb
    Covea
    Ecclesiastical

    Home Claims:
    0800 197 2770

    Home Emergency:
    0300 303 2948

    Home & Motor Claims:
    0800 0180 678

    Travel Claims:
    03458 410 059

    Motor Claims:
    0330 024 2240

    Home Claims:
    0330 134 8186 (Exec Home & Exec Plus)

    Home Emergency:
    0330 024 2295
    0330 134 8162 (Exec Home & Exec Plus)

    Travel Claims:
    0330 311 2874

    Home Claims:
    0345 268 6020 (In UK)
    +44 (0)1452 528 533 (Outside of UK)

    Hiscox
    LV
    RSA
    Sabre

    Motor Claims:
    0800 840 2405

    Home Claims:
    0800 711 7156

    Motor Claims:
    0800 633 5430

    Home Claims:
    0800 032 9306

    Home Emergency:
    0330 678 5246

    Home Claims:
    0330 102 4006

    Home Emergency:
    03457 123888

    Motor Claims:
    0345 122 3019

    Zurich

    Motor Claims:
    0800 026 1779

    Home Claims:
    0800 096 9999

    Home Emergency:
    0800 096 9999


Tour Operators

  • Touchstone Underwriting / AXA XL
    Convex / Miles Fanning
    Jensten Underwriting / Kelly Adjusters
    Tokio Marine HCC

    Contact Name:
    Amy Mead

    Contact Numbers:
    01923298431
    07950442093

    Contact email:
    Email Amy

    Contact Name:
    Mark Fanning

    Contact Numbers:
    0208 159 9671
    07454 201540

    Contact email:
    Email Mark

    Contact Name:
    Graham Kelly

    Contact Numbers:
    01371 829276
    07788 318831

    Contact email:
    Email Graham

    Contact Name:
    Diane Cole

    Contact Numbers:
    01656 868015
    07756 872184

    Contact email:
    Email Diane

    First Underwriting /Kennedys Law

    Contact Name:
    Gareth Thomas

    Contact Numbers:
    0207 667 9664

    Contact email:
    Email Gareth