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New Rules For Multi-Occupancy Buildings Insurance – One Year On
New Rules For Multi-Occupancy Buildings Insurance – One Year On 800 800 James Hallam

In December 2023, the Financial Conduct Authority (FCA) set out new rules for multi-occupancy building insurance. These rules only apply to residential leaseholders. They do not affect commercial properties.

In this post we will review the new rules that came into play and assess the effect these new rules have had on the market over the past year.

Why Were New Rules For Multi-Occupancy Buildings Insurance Introduced in 2023?

The FCA’s new rules were devised in response to certain concerns that surrounded insurance for high-rise buildings following the 2017 Grenfell Tower fire. It was found that the insurance market was not working in the interests of leaseholders.

On buildings insurance policies for multi-occupancy properties, the freeholders are the insured party, rather than the leaseholders. As a result, insurers and brokers rarely considered leaseholders’ needs. On top of this, leaseholders did not have a say in how their cover was arranged, and they had no means of challenging any decisions made about their cover.

The FCA established new rules to apply to all leasing contracts completed from 31 December 2023, including renewals. The new rules apply to the building insurance policies for any leasehold dwelling in the UK, of any size and of any type. Specifically, the changes are intended to benefit leaseholders who pay a “service charge” as part of their lease, which contributes to building insurance cover.

The only instances where these rules do not apply are in commercial properties leased by businesses, and in rented accommodation where there is no itemised cost for insurance.

The FCA’s NEW Rules For Multi-Occupancy Building Insurance

The new FCA rules are as follows:

New Disclosure Documents

There must be more transparency over any decisions made about a building insurance policy by freeholders. Plus, new disclosure documents are now necessary to make it clear to leaseholders exactly what they are getting for their insurance premiums.

The FCA stipulate that these documents must be designed with a consumer audience in mind, meaning that they must be more accessible and not contain overly technical language.

Insurers and brokers have a responsibility to share these documents with policyholders, who then have an obligation to share them with leaseholders. For more information, you can read a full guide to the content that the FCA outlines for these disclosures.

Leaseholders are Now Considered Customers

As leaseholders are now considered customers in insurance arrangements, insurers and brokers must provide the same level of service and transparency as they would to any other customers.

This has numerous implications on how insurers and brokers operate. For example, under this new rule, insurers and brokers must ensure that any renumeration decisions are not just in the freeholder’s best interests as a policyholder, but also in the leaseholders’ best interests.

Insurers and Brokers Must Provide Fair Value to Leaseholders

As leaseholders typically pay their own insurance premiums, then insurers and policyholders have an obligation to deliver a valuable product at a fair price, with total transparency on any pricing decisions.

The Effect of the New Rules For Multi-Occupancy Buildings Insurance One Year On

These new rules have been in place for almost a year now. How has it affected the insurance market for multi-occupancy buildings?

The new rules appear to have kickstarted a national conversation about leaseholders’ rights. It has emerged that, in recent years, leaseholders have paid hidden insurance commissions as part of their “service charge”.

Until these new rules came in, leaseholders had no say in the decisions that freeholders made regarding buildings insurance. It has emerged that certain freeholders may have agreed to pay higher premiums for cover, allowing brokers to receive larger service fees. In exchange, freeholders benefited from commissions in exchange for choosing this insurer.

The higher premium payments were passed on to leaseholders, who did not receive any added value. Worse, they often had no idea that such arrangements had taken place, and even if they were made aware, they would have no ability to influence any decisions.

2024 Class Action Lawsuit against Hidden Insurance Commissions

In July 2024, a class action lawsuit was launched against these “hidden insurance commissions”, which one solicitor described as a “national scandal”.

Such secret arrangements and underhand commissions would be in breach of the new FCA rules. The British Insurance Brokers’ Association has welcomed these reforms. They have also announced their plans to produce guidance for brokers to help them ensure that they value leaseholder interests alongside freeholder interests.

Paul Stenning, Divisional Director, Real Estate & Construction, James Hallam, said:

“These new rules should help to level the playing field in an area of insurance that has traditionally been exploited by certain parties. As a prudent specialist broker, we welcome these new rules and have embraced the rationale to ensure that our clients’ insurances are placed with an emphasis on a combination of breadth of cover, security of insurers, and fair and appropriate insurance premiums.

“Our advice to freeholders who may be concerned about their premiums is don’t be afraid to ask your broker or managing agent for disclosure of costs and fees as you are entitled to know exactly what your leaseholders’ premium payments go towards. And of course, don’t forget that you are within your rights to seek alternative quotes.”

Waiting For The Autumn Budget

Since the FCA introduced the new rules, the UK has elected a new Labour government. At the time of writing, the details of Chancellor Rachel Reeves’ Autumn Budget, and the implications it might have on the insurance industry, are unclear. However, there are concerns that the new government may look to raise insurance premium tax (IPT).

Biba has called on the new government to cut the headline rate of IPT from 12% to 10%. On top of this they have called for an IPT exemption for all multi-occupancy residential buildings that are either currently undergoing, or in need of, cladding remediation.

In a statement, Biba said: “We believe that IPT is a tax on the poor and vulnerable, and a tax on businesses at a time when we want them to invest more in risk management.”

Are You Struggling to Get Multi-Occupancy Building Insurance?

There have been concerns that, following these new FCA rules, insurers and brokers may leave the market, or else limit their cover options.

If you are a freeholder, and you have struggled to get multi-occupancy building insurance as a result, we can help you.

We are an independent Lloyd’s broker with a dedicated team of experienced insurance professionals. We are committed to getting you the cover you need at a price you can afford.

Talk to us, and we can help you ensure you have enough cover to protect your multi-occupancy property at a truly competitive price. We will also help you ensure you meet the new FCA regulations, and that your insurance meets your leaseholders needs, as well as your own.

Get in touch for a free quote today.

directors

10 Reasons Why Your Business Needs Directors & Officers (D&O) Insurance
10 Reasons Why Your Business Needs Directors & Officers (D&O) Insurance 750 422 James Hallam

What is Directors and Officers insurance?

Directors and Officers (D&O) insurance is a vital safeguard for businesses, protecting key decision-makers from personal liability in the event of legal claims related to their roles. In the UK, the responsibilities of directors and officers have increased significantly due to ever-evolving corporate governance standards and stricter regulations. Without D&O insurance, your business and its leaders may be exposed to serious financial and legal risks.

What Does D&O Insurance Cover?

D&O insurance provides essential protection, covering legal defence costs, settlements, and compensation in a wide range of scenarios. Ultimately, D&O insurance is not just a safety net—it’s a vital tool for protecting the individuals who make the critical decisions that drive your business forward. By investing in a D&O policy, you safeguard your leadership team, your business, and your future.

Who Needs D&O Insurance?

Whether your business is a start-up, an established corporation, or a non-profit, having the right D&O policy in place can help you attract top talent, navigate regulatory challenges, and focus on growth without fear of personal liability.

Here are ten compelling reasons why every UK business should consider D&O insurance.

  1. Protect your Business from Personal Liability

The primary reason to invest in D&O insurance is to shield directors and officers from personal liability. In the UK, if a director or officer is accused of wrongful acts such as breach of duty, mismanagement, or negligence, they can be personally sued. Unlike the business itself, which may have its own insurance, individuals in these roles are vulnerable to legal claims that could threaten their personal finances. D&O insurance provides protection by covering the legal costs and damages, ensuring that directors and officers aren’t held personally responsible for costs related to decisions made in good faith.

  1. Defence Against Claims by Employees

Employees can file claims against directors and officers for a variety of reasons, including unfair dismissal, harassment, discrimination, and breach of employment contract. Such cases can be highly damaging, both financially and reputationally. Even if a claim is unfounded, the legal fees alone can be substantial. D&O insurance covers legal defence costs, settlements, and compensation in employee-related disputes, protecting your leadership team from potentially crippling financial burdens.

  1. Regulatory Investigations and Fines

The UK has strict regulatory bodies, including the Financial Conduct Authority (FCA) and the Health and Safety Executive (HSE), which hold businesses and their leaders to high standards. Regulatory investigations can be complex, time-consuming, and expensive. If your business or its directors are accused of breaching regulations, D&O insurance can cover legal expenses and fines associated with regulatory investigations, reducing the financial strain on your business.

  1. Investor and Shareholder Lawsuits

Shareholders or investors may file lawsuits against directors and officers if they believe mismanagement has led to financial loss or a decline in the value of their shares. In the UK, these types of claims are becoming more common, particularly for public companies. A D&O policy covers legal defence and any potential settlements, ensuring that the personal finances of directors and officers are protected while enabling the company to manage the situation effectively.

  1. Mergers and Acquisitions (M&A) Risk

Mergers and acquisitions can be exciting growth opportunities for businesses, but they also bring significant legal risks. During an M&A process, decisions made by directors and officers are often scrutinised by shareholders, regulators, and even the media. If stakeholders feel that they were misled or that the deal wasn’t in their best interests, lawsuits can follow. D&O insurance is essential for protecting directors and officers involved in these high-stakes decisions, ensuring they’re covered in the event of legal disputes during or after the transaction.

  1. Cybersecurity and Data Breach Liability

With the rise of cybercrime and the increasing importance of data protection regulations like the UK’s Data Protection Act 2018 (which incorporates the principles of GDPR), directors and officers are increasingly being held accountable for cybersecurity failures. If your business suffers a data breach, directors could be personally sued for failing to implement adequate safeguards. D&O insurance can cover legal costs associated with such claims, helping to mitigate the financial fallout from a data breach.

  1. Insolvency and Bankruptcy Claims

If a business becomes insolvent or bankrupt, directors may be personally liable for claims of wrongful trading or mismanagement leading up to the financial collapse. In the UK, wrongful trading occurs when directors allow a company to continue operating while knowing it is insolvent. D&O insurance offers crucial protection by covering legal costs and potential damages arising from such claims, helping directors navigate the challenging process of insolvency without putting their personal assets at risk.

  1. Attract and Retain Top Talent

Top talent is often drawn to businesses that offer robust protection for their leaders. By providing D&O insurance, your business can demonstrate its commitment to safeguarding directors and officers from personal risk. This level of protection can be a key factor in attracting experienced professionals to your leadership team. Additionally, offering D&O insurance can help retain top talent by giving directors and officers peace of mind that they are protected in the event of a legal claim or regulatory investigation.

  1. Protection for Non-Profit Organisations

D&O insurance isn’t just for large corporations; it’s also crucial for non-profit organisations, charities, and community groups. While these organisations may not have the same level of financial exposure as big businesses, directors and officers are still responsible for managing the organisation’s finances, governance, and regulatory compliance. Without D&O insurance, directors and officers of non-profits are at risk of personal liability if they are accused of mismanagement or negligence. This protection is especially important given the limited financial resources many non-profits have at their disposal to cover legal costs.

  1. Claims Can Arise Even After Resignation

One often-overlooked benefit of D&O insurance is its ability to provide cover for claims that arise after a director or officer has resigned from their position. Legal actions can be filed long after an individual has stepped down, particularly if there are allegations of wrongful acts committed during their tenure. D&O insurance ensures that former directors and officers remain protected, giving them the confidence to make decisions without fear of lingering liability.

Why is Directors and Offices Insurance so Important?

In today’s complex business environment, the risks faced by directors and officers are higher than ever. From regulatory scrutiny and employee claims to cyberattacks and shareholder lawsuits, the potential for legal action is vast. Without D&O insurance, directors and officers are left exposed to personal liability, putting their financial security on the line for decisions made in the course of their duties.

What’s the Difference Between D&O Insurance and Management Liability Insurance?

In the UK, Directors and Officers (D&O) insurance and Management Liability Insurance (MLI) are similar but differ in scope. As detailed above, D&O insurance protects directors and officers against personal liability for claims made against them while performing their duties. In contrast, MLI is broader, covering not only directors and officers but also the company and senior management. It includes risks like employment practices liability (e.g., discrimination or wrongful termination). While D&O focuses on individual liability, MLI covers both individuals and the business entity against management-related risks. 

Talk to Us About D&O Insurance Today

Get in touch for a free quote today.

Why Your Rosewood Furniture May Require Certification
Why Your Rosewood Furniture May Require Certification 700 515 James Hallam

Wood has been a primary material in furniture making for centuries, valued for its strength, beauty, and versatility. Different types of wood offer unique characteristics that enhance the style and durability of furniture, from the sturdy oak and walnut to the delicate and decorative mahogany. Among these, rosewood stands out as one of the most sought-after materials in luxury furniture making, known for its rich colour, intricate grain patterns, and exceptional strength. However, the use of rosewood in furniture now comes with regulations, making certification crucial for those looking to sell or insure rosewood pieces.

 Why is Rosewood So Desirable?

Rosewood, especially varieties like Brazilian rosewood (Dalbergia nigra) and Indian rosewood (Dalbergia latifolia), is revered for its deep, warm hues and distinctive grain patterns. These qualities make it a favourite choice for high-end furniture, musical instruments, and decorative items. Its durability also ensures that furniture made from rosewood can last for generations. This timeless appeal has driven demand, but overexploitation of rosewood forests has led to serious environmental concerns. 

Why Do You Need a Certificate for Rosewood Furniture?

Due to the overharvesting of rosewood, certain species have been added to the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) list. This international agreement regulates the trade of endangered species to prevent further depletion of these valuable natural resources. As a result, buying, selling, and insuring rosewood furniture can now require proper certification to prove that the wood was legally sourced.

For those who own rosewood furniture, this certification is essential. Without it, the sale or export of the item may be prohibited, and insurers may refuse to cover the piece. This certification verifies that the rosewood was either harvested before the CITES regulations came into effect or that it meets legal guidelines for sustainable sourcing.

Certification Matters for Collectors and Sellers

In today’s market, rosewood furniture continues to command high prices due to its rarity and beauty. However, collectors and sellers must be aware of the legal requirements surrounding its ownership. Without proper certification, attempting to sell rosewood pieces can lead to significant legal complications, especially when exporting to countries that strictly enforce CITES regulations. Additionally, the lack of certification can diminish the value of the piece and make it difficult to insure.

For insurers, certification provides confidence that the item being insured is compliant with international trade laws, reducing the risk of legal disputes or financial losses. In some cases, obtaining insurance for uncertified rosewood furniture may be impossible, as insurers are increasingly cautious of the risks involved in covering endangered species. 

Get in touch for help and advice

If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.
You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk

How to Secure Your Home and Car While on Winter Holiday
How to Secure Your Home and Car While on Winter Holiday 1920 1280 James Hallam

The winter holiday season is a time for relaxation and enjoyment, but it also brings an increased risk of burglary and vehicle theft if you are planning on going away. Ensuring your home and car are secure can give you peace of mind during your travels.

Here’s a concise guide on how to protect your property while you are on holiday this winter.

Securing Your Home

  1. Upgrade Your Security System

A robust security system is one of the most effective ways to deter burglars. Consider installing:

  • Monitored Intruder & Fire Alarms: These systems are monitored remotely, in real time, and can include direct contact with yourself as well as the police or fire brigade if necessary.
  • CCTV Cameras: Modern security cameras provide real-time monitoring and can be accessed from your smartphone. You can also opt for systems with motion detection, night vision and two way speaker points.
  1. Install Timers for Lights

Timers can give the impression that someone is home by automatically turning on lights at certain times. Set up timers for indoor lights, lamps, and even outdoor lights to mimic your usual activity patterns.

  1. Notify a Trusted Neighbour

Let a reliable neighbour know you will be away. They can keep an eye on your property, collect any post or packages, and alert you if anything unusual occurs. You might also ask them to park a car in your driveway to make it look like someone is home.

  1. Secure All Entry Points

Ensure that all doors and windows are locked securely before you leave. Reinforce weak points with additional locks or security bars if necessary. Don’t forget to check that any side gates and garden sheds are locked as well.

  1. Avoid Social Media Announcements

While it is tempting to share your holiday plans on social media, it can alert potential burglars that your home is vacant. Keep your travel plans private until you return and avoid posting real-time updates about your absence.

  1. Set Up a House-Sitter

If possible, arrange for a house-sitter to stay at your home while you are away. This provides an added layer of security and ensures your property is occupied, reducing the risk of burglary.

Securing Your Car 

  1. Park in a Safe Location

If you are leaving your car parked somewhere while you are away, choose a safe and secure location. Ideally, park in a secure garage or monitored parking facility.

  1. Remove Valuables

Before you leave, remove all valuables from your car. Items such as electronics, bags, and even loose change can attract thieves. Ensure that your car is free of any items that could tempt a potential thief.

  1. Lock Your Car

Always lock your car, even if it’s parked in a secure location. Check that all windows are fully closed and the doors are properly locked. If your car has an alarm system, make sure it is activated, and any vehicle tracking systems have a continued subscription.

Securing your home and car while you are on a winter holiday does not have to be a complicated process. By upgrading your security systems, using timers, notifying a neighbour, and taking steps to protect your car wherever it is parked, you can enjoy your holiday with peace of mind. A little preparation can go a long way in safeguarding your property against theft and ensuring a stress-free holiday season.

Finally, make sure that you have the right home and car insurance in place so you are covered should the worst happen.

Get in touch

If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.
You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk.

Preparing Your Home for Winter: Essential Steps to Stay Warm and Safe
Preparing Your Home for Winter: Essential Steps to Stay Warm and Safe 700 515 James Hallam

As the colder months approach, preparing your home for winter becomes essential to ensure your comfort and safety and to maintain energy efficiency. Winter weather can bring freezing temperatures, storms, and other hazards, so taking a few proactive steps now can help to protect your property and avoid costly repairs down the line.

How to Keep Your Home Warm and Safe in Winter

Here are some key tips to prepare your home for the winter season. 

  1. Inspect Your Heating System

One of the most important steps in preparing for winter is ensuring that your heating system is in good working order. Schedule a professional service to inspect and clean your furnace, boiler, or heat pump. Replacing filters regularly and checking thermostats can also improve efficiency. If your heating system is outdated, consider upgrading to a more energy-efficient model, which could save you on energy bills in the long run. Test your heating system before the weather turns too cold to ensure that any repair works required can be competed without too much inconvenience or discomfort.

  1. Insulate Your Home

Proper insulation is crucial for keeping your home warm and reducing energy costs during winter. Check for any gaps or cracks around windows, doors, and walls where warm air might escape. Use weatherstripping or caulk to seal these areas, and if necessary, add extra insulation in the attic and basement. Double-glazed windows can also help retain heat and prevent draughts.

  1. Clean and Maintain Gutters

Falling leaves and debris can clog gutters, leading to water backup and potential ice dams when temperatures drop. Make sure to clean your gutters thoroughly and check that they’re securely fastened. Properly functioning gutters will direct water away from your home, preventing leaks and potential damage to your roof and foundation.

  1. Protect Pipes from Freezing

Frozen pipes are a common problem in winter, and they can burst, causing significant water damage. Insulate exposed pipes in areas like basements and lofts. Know where your main water shut-off valve is in case of an emergency and consider installing a Leak Detection Device/Prevention system.

  1. Check Your Roof for Winter Damage

Winter storms can take a toll on your roof, so it’s important to inspect it before the season starts. Look for any loose or damaged tiles and have them repaired to prevent leaks. If your roof is old or showing significant wear, consider hiring a professional to inspect it and make any necessary repairs. Proper roof maintenance can help protect your home from heavy snow, ice, and water damage.

  1. Test Alarms and Detectors

Winter often means more time spent indoors, so it’s essential to ensure your smoke alarms and carbon monoxide detectors are functioning properly. Replace batteries if needed and test the devices to make sure they are working. If you have a fireplace or use a wood stove, cleaning the chimney and ensuring proper ventilation is critical for avoiding fire hazards and carbon monoxide build-up.

Ensure you have adequate home insurance

Your home insurance is also an essential part of ensuring your property is protected should the worst happen. If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.

You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk.

luxury car snow

Do You Need to Change to Winter Tyres in the UK?
Do You Need to Change to Winter Tyres in the UK? 800 450 James Hallam

As winter approaches, the question of whether to switch to winter tyres often comes up. In this post, we explore what they are and whether you need them. 

What are Winter Tyres?

Winter tyres are specifically designed to perform better in cold weather, snow, and icy conditions, thanks to their softer rubber compounds and deeper tread patterns. But is it necessary to switch to winter tyres in the UK?

Do I Need to Switch to Winter Tyres?

The answer depends on a few factors, including where you live, how often you drive, and the typical weather conditions in your area.

Weather Conditions in the UK

The UK has fairly mild winters compared to some European countries, but conditions can still vary significantly across regions. In areas like Scotland, Northern England, and rural locations, where winter often brings snow, frost, and icy roads, winter tyres can make a significant difference. These tyres provide better grip and handling in temperatures below 7°C, which is common in these areas during winter. They also offer improved braking distances on snowy or icy roads, making driving safer.

For drivers in southern or urban parts of the UK, where winter tends to be milder with more rain than snow, winter tyres may not be as essential. In these cases, well-maintained all-season tyres or standard tyres could suffice, especially if your car rarely faces extreme winter conditions.

Your Driving Habits

Your driving patterns are another important consideration when deciding whether to switch to winter tyres. If you frequently drive on rural, untreated roads in winter, winter tyres are highly recommended. Their design helps maintain traction on slippery roads, offering better control and reducing the risk of accidents.

For those who drive mostly in urban areas, where roads are gritted and salted regularly, winter tyres may not be necessary. However, they can still provide an extra level of safety during cold snaps or unexpected icy conditions.

Legal and Practical Considerations

In the UK, there is no legal requirement to fit winter tyres. However, if you travel to countries where winter tyres are mandatory, such as Germany or Austria, you will need them to comply with local regulations during the winter months. If you live in the UK but frequently travel to regions with harsher conditions during winter, winter tyres are a wise investment.

Can I Use Summer Tyres in Winter?

This will depend on the answers above in terms of where in the UK you live, what types of roads you drive on and whether you’re likely to leave the country at any point. An alternative is to consider all-season tyres. These tyres are designed to provide good performance throughout the year and offer a balance between summer and winter tyres. While they won’t perform as well as dedicated winter tyres in snow or ice, they can still offer improved safety over standard tyres during colder months.

Need advice on your car insurance requirements?

If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.
You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk

For tips on how to prepare your home for winter click here.

patek philippe

John Lennon’s Patek Philippe: The Importance of Knowing Your Jewellery’s True Value
John Lennon’s Patek Philippe: The Importance of Knowing Your Jewellery’s True Value 700 595 James Hallam

John Lennon’s Patek Philippe, an iconic timepiece worn by one of the most influential musicians in history, recently made headlines due to its remarkable value. More than just a luxury watch, it represents a piece of cultural history, deeply connected to Lennon’s life and legacy. This example highlights a key truth—jewellery and timepieces often carry value beyond what meets the eye. Understanding the true worth of your items, whether they are historical pieces or family heirlooms, is crucial for protecting and appreciating them fully.

How Much is John Lennon’s Patek Philippe Worth?

Bought for $25,000 in 1980, estimates are currently putting the watch’s value at anywhere between $10 and $40 million.

Why John Lennon’s Watch is So Valuable

Lennon’s Patek Philippe isn’t just a high-end watch—it’s a rare collector’s item, deeply intertwined with the legacy of The Beatles. Its value extends beyond its craftsmanship to include the cultural significance of its owner. When high-profile pieces like this are sold, they command incredible prices due to their provenance. This concept—where an item’s history adds to its financial value—applies not only to celebrity-owned items but also to your own jewellery.

Beyond Sentiment: The Importance of Knowing Your Jewellery’s Worth

While many people focus on the sentimental value of their jewellery, understanding its financial worth is equally important. Whether it’s a wedding ring or an inherited piece, the monetary value can often be much higher than you think, especially if the market for metals or gemstones has changed.

Take John Lennon’s watch as an example. Its value is far greater today due to its historical significance and the increasing interest from collectors. In the same way, the pieces in your own collection may have appreciated, and without regular appraisals, you could be underinsuring or undervaluing them.

How to Protect Your Jewellery Investments

Jewellery values fluctuate over time, and an item that was worth one price when first bought may now be worth much more. Many people unknowingly underinsure their valuables, often forgetting about hidden treasures in the attic, which can be a costly mistake if these items are lost, stolen, or damaged. Regular valuations ensure that you stay up to date with your jewellery’s market value, protecting your investment for the future.

How Important is Provenance in Value?

Provenance, or the story behind an item, plays a significant role in determining its worth. John Lennon’s Patek Philippe is valuable not just because of its materials but because it was worn by a music legend. Even for family heirlooms, knowing their history can enhance their market value, making them more than just sentimental keepsakes.

Whether you own a piece of cultural history or a family heirloom, knowing its true value is essential. Regular valuations help protect your investment, ensuring that you’re prepared in case of loss, and fully appreciating both the financial and emotional worth of your treasured items.

Get in touch

If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.
You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk

How to Avoid Underinsurance: Why Proper Cover is Essential for Your Home and Contents
How to Avoid Underinsurance: Why Proper Cover is Essential for Your Home and Contents 800 533 James Hallam

Underinsurance in home and contents insurance is a serious issue that many homeowners overlook, often without realising the risks until it’s too late.

What is Underinsurance?

Underinsurance occurs when the value of your property or possessions exceeds the cover in your insurance policy, leaving you under-protected in the event of a claim. For high-net-worth individuals with valuable homes and possessions, underinsurance can lead to significant financial losses.

Understanding how to calculate the right level of cover is crucial to ensure you’re fully protected.

Why Underinsurance is a Growing Problem

Many homeowners assume that the cover they initially purchased will suffice over time. However, the value of your home and possessions can change significantly as reported in an article by Ecclesiastical. Property values fluctuate, the cost of building materials rises, and homeowners often acquire new and valuable items without updating their policies. The result is a gap between what is covered and the actual replacement or reinstatement cost.

How to Calculate the Right Level of Home Insurance Cover

  1. Reinstatement Costs: Many homeowners are unsure on how to suitably insure their property, and some may use its market value rather than the cost to reinstate, which is a common cause of underinsurance. Reinstatement costs include factors like construction materials, labour, demolition and site clearance expenses as well as VAT, which can vary depending on location and inflation. Always ensure your policy reflects the full reinstatement cost of your home. If you are unsure, discuss this with your insurance broker and consider having your property surveyed.
  2. Contents Valuation: Accurately valuing your contents is essential. It’s easy to underestimate the value of personal items, especially when considering high-value items like jewellery, art, antiques, or bespoke furniture. Conduct an inventory of your possessions and update your policy to reflect any new purchases or acquisitions. Ensure that regular valuations are undertaken for valuable items such as jewellery and art.
  3. Specialised Items: High-net-worth individuals often own rare or unique items that may require specialised coverage. Standard insurance policies may not cover the full value of luxury watches, rare artworks, or vintage cars. In these cases, working with a specialist insurance provider to assess the true value of these items is essential.
  4. Regular Reviews: Your insurance coverage should not remain static. Regularly reviewing your policy ensures it keeps pace with changes in the value of your home, possessions, and even fluctuating market conditions.

How an Insurance Broker Can Help

Underinsurance is preventable, but it requires regular attention to the value of your property and possessions. Taking the time to accurately assess reinstatement costs, the value of your contents, and specialised items will give you peace of mind knowing that your home and everything within it is suitably protected. By working closely with James Hallam, you can ensure that your policy provides the right level of coverage, preventing any financial shortfalls in the event of a claim.

Get in Touch

If you have any concerns or queries on your insurance cover please don’t hesitate to speak to us.
You can call any of the team on 0203 002 9859 or email pcl@jameshallam.co.uk.

flooded homes

Protect your home from flood water
Protect your home from flood water 700 515 James Hallam

The UK has been hit by relentless heavy rain over the past week, causing widespread disruption and flooding concerns. Areas across England and Wales have seen record-breaking rainfall, with some regions experiencing over two months’ worth of rain in just a few days. Locations like Woburn in Bedfordshire, for example, recorded a staggering 147.4mm of rainfall, more than double their September average, leading to severe local flooding​.

The Met Office has issued multiple weather warnings, including amber alerts for heavy rain, particularly affecting the Midlands, East Anglia, and southern parts of the country. The combination of already saturated ground and further rainfall has heightened the risk of flash flooding, with significant disruptions expected to continue in the coming days. Towns and cities across the UK are bracing for the impact, and many homes and businesses are at risk​.

If you are in Scotland, stay informed on the latest flood warnings by checking updates from SEPA (Scottish Environment Protection Agency). Be prepared for flooding by knowing your flood risk, staying up to date with the current situation, and seeking advice on what actions to take when flooding is expected.

Reducing the Risk of Flooding to Your Home

With flooding a real threat, especially in areas already hit hard by the deluge, there are several steps we at James Hallam would recommend homeowners take to minimise damage to property and belongings:

  1. Move Valuables to Higher Ground: If flooding is imminent, move important items, such as electronics, documents, and sentimental belongings, upstairs or to a higher level in your home.
  2. Block Entry Points: Use towels or blankets to block gaps under doors and windows. If you have sandbags or flood boards, place them at doorways, air bricks, and other entry points.
  3. Shut Off Utilities: Turn off gas, electricity, and water at the mains if flooding is likely. This can prevent damage to systems and reduce the risk of electrical accidents.
  4. Clear Drains and Gutters: Ensure that external drains and gutters are free of debris to allow water to flow away from your property more effectively.
  5. Place Furniture on Blocks: Raise heavy furniture, like sofas or tables, onto bricks or blocks to prevent them from soaking up floodwater.
  6. Use Plastic Bags for Protection: Place important documents, clothing, and other valuables in waterproof plastic bags to keep them dry.

Protecting Your Car from Flood Damage

Cars are particularly vulnerable in heavy rain and flooding situations. Here’s how to safeguard your vehicle:

  1. Avoid Driving Through Floodwaters: It’s a common mistake to try to drive through waterlogged roads. Even just a foot of water can be enough to cause a car to float, risking both the vehicle and passengers.
  2. Move Your Car to Higher Ground: If flooding is forecast, park your car on higher ground, away from rivers or low-lying areas that could quickly flood.
  3. Seal Your Car: Ensure windows are fully closed, and doors are tightly shut if you’re forced to leave your car in a potentially flood-affected area. Water can quickly seep in and cause extensive damage to both the engine and the interior.
  4. Check Your Insurance Policy: Some car insurance policies include flood cover, but it’s always worth double-checking to ensure your car is fully protected against water damage. If your policy doesn’t cover floods, consider updating it.

What lies ahead

 The BBC is predicting more rain is on the way and authorities continue to stress caution. Keep updated with local flood alerts and avoid travelling through affected areas where possible. If you’re in a flood-prone area, stay prepared, take protective measures, and don’t hesitate to seek support when needed.

We’re here to support you

If you have been affected by the storms and flooding, you don’t have to navigate the recovery process alone. We are available to offer support during these difficult times. Whether you need to make a claim, what to check your cover or would like insurance advice, please get in touch.

You can call our London team on 0203 002 9859 or email pcl@jameshallam.co.uk.

What is Financial Failure Insurance for Tour Operators?
What is Financial Failure Insurance for Tour Operators? 800 466 James Hallam

This post is your essential introduction to financial failure insurance for tour operators. We will discuss what financial failure insurance is, how it works, and what it covers. We will also explore how you can ensure that you are fully covered for financial failure, and other risks.

For more information about your insurance obligations as a travel agent or tour operator, be sure to check our dedicated travel insurance hub.

What is Financial Failure Insurance?

Financial failure insurance is specialist cover for tour operators and travel agents. It provides a cost effective means of meeting your insolvency protection obligations, so you can comply with your ABTA or PTR requirements to put measures in place to protect their customers’ money in the event that your business ceases trading.

As part of their membership of the Association of British Travel Agents (ABTA), travel agents and tour operators have certain obligations concerning insolvency protection. The UK Package Travel Regulations (PTR) imposes similar obligations.

How Does Financial Failure Insurance Work?

In the unlikely event that you cease trading, you may not be able to refund customers for tours and packages they have previously booked with you. Financial failure insurance can provide your customers with a cash settlement, meaning that your customers will not lose any money.

This arrangement can also free up some cash flow for you, which may help your business to manage through periods of economic uncertainty.

Financial failure insurance works like any other policy, in that you pay a premium for your cover, either upfront or on a monthly basis. The premium you pay will vary depending on the nature of your business, the types of tours and packages you offer, and your risk level as a travel agent or tour operator.

Do I Need Financial Failure Insurance?

Under the 2018 Package Travel and Linked Travel Arrangement Legislations, it is against the law to sell travel packages without an appropriate level of insolvency protection in place. You can meet the requirements through entering into bonding arrangements as part of your ABTA membership. However, it can be a lot more cost-effective to instead invest in bespoke financial failure insurance cover.

How Much Does Financial Failure Insurance Cost?

If you purchase a financial failure insurance policy, the premium will be calculated based on your unique requirements and risk-profile. This means that you can expect exactly the level of cover you need at a price that meets your budget.

Dedicated financial failure insurance also provides greater peace of mind for your customers. If your customers know that their money will be safe, no matter what happens to your business, then they may be more likely to book with you.

How To Ensure You Are Fully Covered For Financial Failure, and Other Risks

The best way to ensure you are fully covered for all the risks you will face as a tour operator is through working with an insurance specialist who understands how you work, and what you need.

At James Hallam, we have provided dedicated insurance services for tour operators and travel agents for over 20 years. We have a thorough understanding of the unique risks businesses face in the fast-moving travel industry.

We will take the time to understand your business so we can tailor the best possible travel and tour insurance programme for you and your customers. This can include financial failure insurance, yet we will also advise on other insurance policies you may need to get truly comprehensive cover at the best price.

Find out more about our specialist travel industry insurance services.

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