Claims Academy

Please note: we are no longer accepting applications for the 2025 academy position, however any applications will be kept and considered for the role in 2026.

Join our Claims Academy and unlock your potential.
With James Hallam expertise meets opportunity. Join us to gain valuable, hands-on claims training with one of the UK’s leading independent insurance brokers. Your future in insurance starts here.

James Hallam’s Claims Academy

Join us as a Trainee Claims Executive and make a real impact. Handle diverse claims with efficiency, empathy, and care, and enjoy the rewarding feeling of helping clients in their time of need.

Our 3-year program builds insurance knowledge, real-world experience, and offers support from mentors and an experienced team. You’ll gain a CERT CILA qualification and receive extensive training with study time included.

Entry requirements

Minimum of 5 GCSEs (or equivalent) at grade C/4, including Maths and English. National 5 or equivalent in Scotland. A Levels or equivalent strongly preferred.

What’s involved?

  • Handle diverse claims from start to finish across various clients and insurance types.
  • Build strong connections with clients and insurers through clear communication.
  • Negotiate settlements that satisfy clients and maintain insurer trust.
  • Provide insightful claims analysis to colleagues.
  • Master policy coverage and claims processes.

What to expect

  • Enjoy a balanced 9-to-5 schedule in a vibrant office environment.
  • Meet clients, insurers, or loss adjusters for variety and real-world interaction.
  • Work efficiently with cutting-edge tech, managing claims from your desk.
  • Thrive under pressure, meeting deadlines and developing valuable industry skills.

Testimonials