Retail Shops and Online Retailer Insurance

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Retail Shops and Online Retailer Insurance

Since 1982, we have supplied specialist insurance and risk management solutions to retailers and shops across the country. No matter who you are, where you are based, or what you sell, you can depend on us to provide expert advice and cost-effective solutions to suit your needs.

What is retailers and shops insurance?

Specialist business insurance for retailers and shops can protect your business against a range of potential risks, both offline and online. With our tailored insurance solutions, you can get total peace of mind that you will be covered for everything, from a water leak to a break-in.

Product liability insurance is a key area of cover for retailers and shops. This can cover you, your business, and your customers should anything ever go wrong with an item you sell, whether it is a plant, a cake, a steak, or a candle.

Get a Quote

Who needs retailers and shops insurance?

  • Fish and chip shops
  • Jewellers
  • Butchers
  • Bakeries
  • Hair and beauty salons
  • Barbers
  • Coffee shops
  • Online retailers
Get a Quote

What type of insurance do I need?

  • Public liability insurance
  • Product liability insurance
  • Employer’s liability insurance
  • Buildings cover
  • Contents cover
  • Cyber and data cover
  • Business interruption insurance
Get a Quote


Specialist insurance for online retailers

If you run an online store, you will not interact with customers face-to-face. Yet you will still work closely with suppliers and delivery drivers. This means that public liability insurance is just as vital for online retailers as it is for offline retailers. Plus, business interruption insurance can offer essential cover should anything ever go wrong with your supply chain.

Cyber cover is particularly important for online retailers. We can cover you and your customers for the costs associated with a range of digital risks, from data breaches to ecommerce site failures.

Why choose James Hallam for your retailers and shops insurance?

We are an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who are committed to protecting your business. Work with us and we will take the time to get to know you – who you are, where you operate, what you sell, and what sort of customers and suppliers you work with. This will help us build up a detailed picture of the unique risks you face, so we can tailor a bespoke insurance package to help you manage, mitigate, or eliminate these risks.

We are here to help.
Call us on 0330 024 0755 or email enterprisenb@jameshallam.co.uk

Testimonials

We have worked with James Hallam for almost twenty years and their partnership with us helps us to work as efficiently as possible. As a property business with a broad portfolio, we have quite complex insurance requirements. I always find the team reliable, quick to respond and easy to deal with. Under their careful watch we are always assured of being up-to-date and fully insured.

Angela Worsell
Office Manager, Itaris Properties Ltd.

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Martin Fagan

South East Team Manager

Martin Fagan manages the South East SME team. His insurance career started in 1996, where he was originally a lead generator. The company successfully grew and was set up as an SME Brokerage in 2000. Since then, he has managed & developed the SME team offering which is specialist and customer focused. In 2007 the company was acquired by James Hallam and it continues to go from strength to strength as a specialist SME division.

Originally from London, Martin enjoys travel and is particularly fond of California. He considers himself to be a bit of a foodie and loves to cook. He is more than a bit of a self-confessed geek and a huge Doctor Who fan.

T: 01245 204561
M: 07817 320754
martin.fagan@jameshallam.co.uk

Louise Kennon

Scotland Team Manager

Louise’s insurance career began in 1999, working initially as a Trainee in Private Clients within a community based Brokerage. She duly became a Commercial Account Executive in 2010. The Brokerage was acquired by James Hallam in 2017. Following further local acquisitions, a major restructure of the operations in Scotland was undertaken leading to a dedicated SME Department being formed in Dumfries.

Louise has always lived and worked in Dumfries. Much of her spare time is taken up by her two children but when she does get time to herself she likes to eat out as much as possible, anything to save her doing the cooking and washing up.

T: 01387 272610
M: 07759 835174
louise.kennon@jameshallam.co.uk

Marie Speirs

South West Team Manager

Marie’s insurance career began in 1986, working initially as a Trainee in a national broker. She spent many years being an Office Manager and Sales Associate for a rural insurer and then decided she wanted a more varied career and moved to WPS Insurance Brokers as Commercial Account Handler in 2017.  The broker was acquired by James Hallam in 2020.  Following the acquisition, Marie took on the role of team manager of the newly formed SME team in the Southwest, now managing teams in Plymouth, Penzance and Torquay.

Marie has always lived and worked in Plymouth loving being close to the sea and also the countryside.  In any spare time she gets she enjoys travelling and visiting new places.

T: 01752 675481
M: 07742 880770
Marie.Speirs@jameshallam.co.uk

Sarah Beard

Ipswich Team Manager

Sarah started her insurance career in 2012 working at Legal and General as an underwriter and customer service agent. Prior to this she had spent her working life in the catering industry but after being made redundant Sarah fancied a change!

In 2015 Sarah moved into the Hospitality team at Ryans Insurance Brokers, providing insurance for an established book of Bed and Breakfasts, Holiday lets, Takeaways and small hotels and pubs. She took over the role of manager of that team in 2016 and in November 2021, Sarah moved over to take the role as Manager of the Ipswich SME Team, where she works alongside a fantastic group of people.

Sarah has lived and worked in Ipswich all her life. She married a Welshman so they enjoy visiting North Wales as often as possible!

T: 01473 343313
M: 07845 656784
sarah.beard@jameshallam.co.uk

Rob Marshall

Head of SME

Rob joined James Hallam in January 2024 having held various specialised broker roles in the SME space over the last 8 years, including developing digital products and solutions, as well as managing teams with a focus on exceptional service and putting clients at the heart of everything. For the ten years prior to this, he developed a wealth of client-facing and insurance technical experience in a variety of roles which helps informs his strategies of development customer-centric solutions. Rob has attained the distinguished Chartered Fellowship accreditation from the Chartered Insurance Institute and has a passion for employee development and progression.

M: 07934 144096
Robert.marshall@jameshallam.co.uk

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