Hotel Insurance for Small and Large Hotels

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Comprehensive Hospitality Insurance

Protecting Your Property, Guests and Revenue Streams

In the diverse landscape of hospitality, safeguarding your property, guests, and revenue streams is vital for the sustained success of your business. At James Hallam Insurance Brokers we offer tailored insurance solutions designed to mitigate risks and provide peace of mind for various hospitality establishments, including guesthouses, boutique hotels, Airbnb rentals, and motels.

Comprehensive Coverage Options for Every Aspect of Your Hospitality Business

Property Protection: Our insurance policies include full theft cover to protect your valuable assets, ensuring that your property is safeguarded against theft or burglary. Whether it is expensive furnishings, equipment, or inventory, you can rest assured your property is adequately protected.

Public and Products Liability: Accidents can happen, and liability claims can pose significant financial risks to your business. Our insurance includes public and products liability cover, providing financial protection in the event of third-party claims for bodily injury or property damage occurring on your premises or as a result of your operations.

Business Interruption Cover: Unexpected disruptions to your operations, such as fire, natural disasters, or equipment breakdowns, can result in lost revenue and increased expenses. Our 24-month business interruption cover ensures that you receive financial support for ongoing expenses, lost revenue, and the costs associated with temporary closure or relocation.

Average Free Buildings Insurance Cover: Protecting your hotel building against damage or loss is essential for maintaining the integrity of your business. Average free buildings insurance cover provides comprehensive protection against perils such as fire, vandalism, and natural disasters, ensuring that your property is adequately insured.

Seasonal Increase: Seasonal fluctuations in demand can impact your business operations and revenue streams. Our insurance policies can offer seasonal increase coverage to account for variations in occupancy levels and revenue during peak and off-peak seasons, ensuring that you are adequately protected year-round.

Loss of Attraction: Events or circumstances beyond your control, such as nearby construction projects or natural disasters, can affect the attractiveness of your hotel to potential guests. Loss of attraction coverage provides financial protection for lost revenue resulting from a decline in guest bookings due to external factors.

Illness Outbreak: In the event of a specified illness outbreak among your guests or staff, our insurance policies offer coverage for related expenses, including medical costs, quarantine measures, and loss of revenue due to decreased bookings or cancellations.

Loss of Public Utilities: Disruptions to essential services such as water, electricity, or gas can impact your ability to operate your hotel smoothly. Our insurance includes coverage for loss of public utilities, providing financial support for expenses incurred during temporary service outages.

Employee Lottery Win: Unexpected windfalls, such as an employee winning the lottery, can present unique challenges for your business. Insurance policies can offer coverage for employee lottery wins, ensuring that you’re financially prepared to handle any related expenses or disruptions to your operations.

Employee Dishonesty Cover: Unfortunately, employee dishonesty or theft can occur in any business. Our insurance provides coverage for losses resulting from employee dishonesty, offering financial protection against theft, fraud, or embezzlement by your staff.

Additional Increased Cost of Working: In the event of a covered loss or disruption to your operations, our insurance policies offer coverage for additional increased costs of working, including expenses incurred to minimise the impact on your business and maintain continuity of operations.

Alternative Accommodation: If your hotel becomes uninhabitable due to a covered event, such as a fire or natural disaster, our insurance policies offer coverage for alternative accommodation expenses for displaced guests, ensuring that they are accommodated elsewhere while repairs are underway.

Partner with Us for Peace of Mind

Whether you operate a guesthouse, boutique hotel, Airbnb rental, or motel, James Hallam Insurance Brokers is your trusted partner for comprehensive insurance solutions. Contact us today to speak with one of our specialists and discuss your insurance needs. Let us help you protect your hospitality business against unforeseen risks and ensure its continued success.

We are here to help.
Call us on 0330 024 0755 or email


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Martin Fagan

South East Team Manager

Martin Fagan manages the South East SME team. His insurance career started in 1996, where he was originally a lead generator. The company successfully grew and was set up as an SME Brokerage in 2000. Since then, he has managed & developed the SME team offering which is specialist and customer focused. In 2007 the company was acquired by James Hallam and it continues to go from strength to strength as a specialist SME division.

Originally from London, Martin enjoys travel and is particularly fond of California. He considers himself to be a bit of a foodie and loves to cook. He is more than a bit of a self-confessed geek and a huge Doctor Who fan.

T: 01245 204561
M: 07817 320754

Louise Kennon

Scotland Team Manager

Louise’s insurance career began in 1999, working initially as a Trainee in Private Clients within a community based Brokerage. She duly became a Commercial Account Executive in 2010. The Brokerage was acquired by James Hallam in 2017. Following further local acquisitions, a major restructure of the operations in Scotland was undertaken leading to a dedicated SME Department being formed in Dumfries.

Louise has always lived and worked in Dumfries. Much of her spare time is taken up by her two children but when she does get time to herself she likes to eat out as much as possible, anything to save her doing the cooking and washing up.

T: 01387 272610
M: 07759 835174

Marie Speirs

South West Team Manager

Marie’s insurance career began in 1986, working initially as a Trainee in a national broker. She spent many years being an Office Manager and Sales Associate for a rural insurer and then decided she wanted a more varied career and moved to WPS Insurance Brokers as Commercial Account Handler in 2017.  The broker was acquired by James Hallam in 2020.  Following the acquisition, Marie took on the role of team manager of the newly formed SME team in the Southwest, now managing teams in Plymouth, Penzance and Torquay.

Marie has always lived and worked in Plymouth loving being close to the sea and also the countryside.  In any spare time she gets she enjoys travelling and visiting new places.

T: 01752 675481
M: 07742 880770

Sarah Beard

Ipswich Team Manager

Sarah started her insurance career in 2012 working at Legal and General as an underwriter and customer service agent. Prior to this she had spent her working life in the catering industry but after being made redundant Sarah fancied a change!

In 2015 Sarah moved into the Hospitality team at Ryans Insurance Brokers, providing insurance for an established book of Bed and Breakfasts, Holiday lets, Takeaways and small hotels and pubs. She took over the role of manager of that team in 2016 and in November 2021, Sarah moved over to take the role as Manager of the Ipswich SME Team, where she works alongside a fantastic group of people.

Sarah has lived and worked in Ipswich all her life. She married a Welshman so they enjoy visiting North Wales as often as possible!

T: 01473 343313
M: 07845 656784

Rob Marshall

Head of SME

Rob joined James Hallam in January 2024 having held various specialised broker roles in the SME space over the last 8 years, including developing digital products and solutions, as well as managing teams with a focus on exceptional service and putting clients at the heart of everything. For the ten years prior to this, he developed a wealth of client-facing and insurance technical experience in a variety of roles which helps informs his strategies of development customer-centric solutions. Rob has attained the distinguished Chartered Fellowship accreditation from the Chartered Insurance Institute and has a passion for employee development and progression.

M: 07934 144096