Hospitality Insurance for SMEs

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Trust leads to more trust

James Hallam is an independent Lloyd’s broker with a dedicated team of experienced insurance professionals who care about protecting your business.

Hospitality Insurance for SMEs

We have supplied dedicated insurance and risk management solutions to SMEs in the hospitality sector since 1982. We are an independent Lloyd’s broker, and thousands of pubs, bars, restaurants, hotels, and catering businesses across the UK trust us to deliver expert advice and market-leading solutions at a fair price.

What is hospitality insurance?

Hospitality insurance is specialist cover for businesses in the hospitality industry. At James Hallam, we specialise in tailored insurance for SMEs in this sector. We also provide integrated risk management services with an in-house team of hospitality risk consultants. In this way, we can help you understand the unique risks you face as a hospitality SME, and we can build a bespoke insurance package to help you eliminate, mitigate, or manage this risk.

Get a Quote

Who needs hospitality insurance?

We work with thousands of hospitality SMEs across the country, including:

  • Hotels
  • Catering companies
  • Restaurants
  • Pubs
  • Bars
  • Cafes
  • B&Bs
Get a Quote

What type of insurance to I need?

Our hospitality insurance for SMEs includes cover for:

  • Material damage
  • Public and products liability, including cyber
  • Employer’s liability
  • Public and products liability, including group personal accident cover
  • Customer car parking
  • Loss of income and loss of licence
  • Contractor all risk cover
  • Legal expenses
  • Crisis management cover
Get a Quote


Why choose James Hallam for your hospitality insurance?

Thousands of hospitality SMEs trust us to deliver market-leading solutions at a competitive price. They value the personal touch we provide. We will take the time to get to know you, your business, and your people. In this way, we can build a thorough understanding of the unique risks you face, which means we can tailor a bespoke insurance package that meets your exact needs.

As trusted partners to the hospitality industry, we are committed to making a difference.

We actively support the hospitality industry, and its charities. Members of our team have taken part in numerous global Springboard treks. We have also cycled for Hospitality Action. We are the proud sponsors of the Independent Hotel Show, and the preferred supplier to POB Hotels.

We are here to help.
Call us on 0330 024 0755 or email enterprisenb@jameshallam.co.uk

Testimonials

We have worked with James Hallam for almost twenty years and their partnership with us helps us to work as efficiently as possible. As a property business with a broad portfolio, we have quite complex insurance requirements. I always find the team reliable, quick to respond and easy to deal with. Under their careful watch we are always assured of being up-to-date and fully insured.

Angela Worsell
Office Manager, Itaris Properties Ltd.

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Martin Fagan

South East Team Manager

Martin Fagan manages the South East SME team. His insurance career started in 1996, where he was originally a lead generator. The company successfully grew and was set up as an SME Brokerage in 2000. Since then, he has managed & developed the SME team offering which is specialist and customer focused. In 2007 the company was acquired by James Hallam and it continues to go from strength to strength as a specialist SME division.

Originally from London, Martin enjoys travel and is particularly fond of California. He considers himself to be a bit of a foodie and loves to cook. He is more than a bit of a self-confessed geek and a huge Doctor Who fan.

T: 01245 204561
M: 07817 320754
martin.fagan@jameshallam.co.uk

Louise Kennon

Scotland Team Manager

Louise’s insurance career began in 1999, working initially as a Trainee in Private Clients within a community based Brokerage. She duly became a Commercial Account Executive in 2010. The Brokerage was acquired by James Hallam in 2017. Following further local acquisitions, a major restructure of the operations in Scotland was undertaken leading to a dedicated SME Department being formed in Dumfries.

Louise has always lived and worked in Dumfries. Much of her spare time is taken up by her two children but when she does get time to herself she likes to eat out as much as possible, anything to save her doing the cooking and washing up.

T: 01387 272610
M: 07759 835174
louise.kennon@jameshallam.co.uk

Marie Speirs

South West Team Manager

Marie’s insurance career began in 1986, working initially as a Trainee in a national broker. She spent many years being an Office Manager and Sales Associate for a rural insurer and then decided she wanted a more varied career and moved to WPS Insurance Brokers as Commercial Account Handler in 2017.  The broker was acquired by James Hallam in 2020.  Following the acquisition, Marie took on the role of team manager of the newly formed SME team in the Southwest, now managing teams in Plymouth, Penzance and Torquay.

Marie has always lived and worked in Plymouth loving being close to the sea and also the countryside.  In any spare time she gets she enjoys travelling and visiting new places.

T: 01752 675481
M: 07742 880770
Marie.Speirs@jameshallam.co.uk

Sarah Beard

Ipswich Team Manager

Sarah started her insurance career in 2012 working at Legal and General as an underwriter and customer service agent. Prior to this she had spent her working life in the catering industry but after being made redundant Sarah fancied a change!

In 2015 Sarah moved into the Hospitality team at Ryans Insurance Brokers, providing insurance for an established book of Bed and Breakfasts, Holiday lets, Takeaways and small hotels and pubs. She took over the role of manager of that team in 2016 and in November 2021, Sarah moved over to take the role as Manager of the Ipswich SME Team, where she works alongside a fantastic group of people.

Sarah has lived and worked in Ipswich all her life. She married a Welshman so they enjoy visiting North Wales as often as possible!

T: 01473 343313
M: 07845 656784
sarah.beard@jameshallam.co.uk

Rob Marshall

Head of SME

Rob joined James Hallam in January 2024 having held various specialised broker roles in the SME space over the last 8 years, including developing digital products and solutions, as well as managing teams with a focus on exceptional service and putting clients at the heart of everything. For the ten years prior to this, he developed a wealth of client-facing and insurance technical experience in a variety of roles which helps informs his strategies of development customer-centric solutions. Rob has attained the distinguished Chartered Fellowship accreditation from the Chartered Insurance Institute and has a passion for employee development and progression.

M: 07934 144096
Robert.marshall@jameshallam.co.uk

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