Between James Hallam and Chubb I have had my faith restored in the insurance world. Without putting too fine a detail on it we suffered a Fidelity loss as a consequence of a rogue employee. With the diligent guidance of our Brokers and appointed Adjuster we simply and successfully navigated the claims process and James Hallam mitigated the pain and upset with bewildering efficiency in swiftly resolving the financial impact that blind-sided us at the time. Suffering such a loss was upsetting enough so the professional and supportive manner by which we were guided through the process proved the worth of an intelligent and customer-focussed intermediary.
Thanks to Vito and the team also for their help and subsequent consultancy mitigating exposure to future risk from the lessons learned and, thank you for recommending Chubb and Fidelity Guarantee cover in the first instance.
James A. Beagrie
Meon Valley Business Travel
James Hallam has provided strategic and enterprising support from the insurance sector for everything we have done as we have developed. Not only arranging insurance products but also effective consultancy and guidance through what can be a distracting and expensive minefield. Having supported me through both my insurance and travel businesses alike I have no hesitation in recommending their skilled and valued services.
John Bond
Jetset Tours
James Hallam has provided us with insurance and risk management advice for a number of years. They really appreciate our business requirements through their own knowledge of the travel industry in general which places them in a unique position within their sector. Their attention to detail and personal service aligns their philosophy with our own
Jacqueline Dobson
President, Barrhead Travel
We would highly recommend the services of Vito, and the team at James Hallam who are an absolute pleasure to work alongside. We have found them to be responsive and sensitive to our needs and they always deliver on the insurance products our business requires, with the post renewal customer service and claims support a huge support to our business.
Andrew Stewart
CFO Neilson Active Holidays
Tangney Tours are delighted to endorse the insurance products offered by James Hallam. They have a 1st class knowledge of the travel industry the requirements and needs, the services provided, together with the prices offered are absolutely ideal, and we can only say, that we are very satisfied indeed.
John Tangney
Tangney Tours Ltd
Since 2018 we have been using the services of James Hallam and have found them to be nothing short of exceptional. Besides being extremely supportive and friendly when undertaking all our insurance renewals, they have also proven to be highly innovative which ensured the work was completely accurately and efficiently.
Their passion and attention to detail is second to none, enabling them to appreciate our requirements and expectations.
At Balkan Holidays we have every confidence in the ability of James Hallam to get the job done which is why we continue to enjoy a successful partnership with the firm to this day. We would have no hesitation in recommending Vito and his team.
Alex Stoyanov
Balkan Holidays Ltd
We have been a client for 20 years and would have no hesitation in recommending James Hallam to other travel companies. They have consistently delivered an exceptional level of service and their premiums have remained competitive from year to year.
Ashely Gowing
Absolute Travel & Tours Ltd
